FDA Adverse Event Malfunction Summary report: N

PROGRAMMING SOFTWARE

MDR report key: 1940651 · Received December 17, 2010

Report

Report Number
1644487-2010-02839
Event Type
Malfunction
Date Received
December 17, 2010
Date of Event
November 1, 2010
Report Date
November 18, 2010
Manufacturer
CYBERONICS, INC.
Product Code
LYJ
PMA / PMN Number
P970003
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

DEVICE FAILURE OCCURRED, BUT DID NOT CAUSE OR CONTRIBUTE TO A SERIOUS INJURY OR DEATH.

Description of Event or Problem · 1

IT WAS INITIALLY REPORTED BY THE COMPANY REP THAT THE PT'S NEW GENERATOR COULD NOT BE INTERROGATED IN THE OPERATING ROOM DURING INITIAL IMPLANT SURGERY. IT WAS OBSERVED IN THE OPERATING ROOM THAT THE HANDHELD HAD A BAD CONNECTION AND WAS CAUSING THE FAILURE TO PROGRAM EVENT. NEW PROGRAMMING SYSTEM WAS SHIPPED TO THE COMPANY REP AND HER OLD SYSTEM WAS RETURNED FOR ANALYSIS. ANALYSIS WAS COMPLETED ON THE HANDHELD AND THE REPORTED ALLEGATION WAS VERIFIED. DURING THE ANALYSIS IT WAS IDENTIFIED THAT THE SYNC CABLE CONNECTOR ON THE BOTTOM OF THE HANDHELD WAS DAMAGED. THE CAUSE FOR THE DAMAGE TO THE CONNECTOR COULD NOT BE DETERMINED BASED ON THE RETURNED HANDHELD. HOWEVER, BASED ON THE DAMAGED CONNECTOR, IT IS MOST LIKELY ASSOCIATED WITH MISHANDLING OF THE DEVICE AS IT APPEARS THE CONNECTOR DETENTS ARE NOT BEING COMPRESSED WHEN REMOVING OR MANIPULATING THE SERIAL DATA CABLE, THUS PLACING AN EXTENSIVE AMOUNT OF FORCE ON THE PCB AND ATTACHED CABLE RECEPTACLE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 PROGRAMMING SOFTWARE LYJ CYBERONICS, INC. 250 584960

Patients

Seq Age Sex Outcome Treatment
1