FDA Adverse Event Malfunction Summary report: N

COBAS 8000 C 702 MODULE

MDR report key: 19390725 · Received May 24, 2024

Report

Report Number
1823260-2024-01544
Event Type
Malfunction
Date Received
May 24, 2024
Date of Event
April 30, 2024
Report Date
May 24, 2024
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JJE
PMA / PMN Number
K100853
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
AS
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THE CA2 REAGENT LOT NUMBER WAS 760151. THE EXPIRATION DATE WAS NOT PROVIDED. A GENERAL REAGENT ISSUE CAN BE EXCLUDED BECAUSE NO FURTHER ISSUES WERE REPORTED AND A CORRECT RERUN WAS PERFORMED WITH THE SAME REAGENT. THE FIELD SERVICE ENGINEER FOUND THAT THE CELL RINSE TUBE WAS DAMAGED. HE REPLACED THE CELL RINSE TUBE AND ADJUSTED THE RINSE STATION. HE THEN PERFORMED MECHANICAL CHECKS AND THEY WERE SUCCESSFUL. QC WAS PERFORMED AND IT WAS ACCEPTABLE. THE INSTRUMENT WAS CHECKED AND IT WAS PERFORMING WITHIN SPECIFICATIONS. THE SERVICE ACTION (REPLACING THE CELL RINSE TUBE AND ADJUSTING THE RINSE STATION) RESOLVED THE ISSUE. THE ROOT CAUSE WAS CONSISTENT WITH A MAINTENANCE ISSUE.

Description of Event or Problem · 0

WE RECEIVED AN ALLEGATION ABOUT DISCREPANT RESULTS FOR 23 PATIENTS' SAMPLES TESTED WITH CALCIUM GEN.2 (CA2) ASSAY ON A COBAS 8000 C702 MODULE. THE FOLLOWING ARE EXAMPLES OF THE DISCREPANT RESULTS. SAMPLE 1: INITIAL RESULT: 2.17 MMOL/L. REPEAT RESULT: 2.72 MMOL/L. SAMPLE 2: INITIAL RESULT: 1.88 MMOL/L. REPEAT RESULT: 2.4 MMOL/L. SAMPLE 3: INITIAL RESULT: 1.86 MMOL/L. REPEAT RESULT: 2.36 MMOL/L.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
656758 COBAS 8000 C 702 MODULE CLINICAL CHEMISTRY ANALYZER JJE ROCHE DIAGNOSTICS

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown