DAVINCI XI
Report
- Report Number
- 2955842-2024-14519
- Event Type
- Malfunction
- Date Received
- May 22, 2024
- Date of Event
- April 29, 2024
- Report Date
- April 29, 2024
- Manufacturer
- INTUITIVE SURGICAL, INC
- Product Code
- NAY
- UDI-DI
- 00886874110898
- PMA / PMN Number
- K131861
- Removal / Correction Number
- N/A
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- TX, US
- Reporter Occupation
- NURSE
- Health Professional
- Yes
Narratives
AN INTUITIVE SURGICAL, INC. (ISI) FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO THE CUSTOMER SITE TO FURTHER INVESTIGATE THE REPORTED EVENT. THE FSE INSTALLED INTEGRATED ELECTROSURGICAL UNIT (IESU) ACCORDING TO THE ISI PROCEDURES. INTUITIVE SURGICAL, INC. (ISI) RECEIVED THE INTEGRATED ELECTROSURGICAL UNIT (IESU) AND COMPLETED THE DEVICE EVALUATION. THE IESU WAS ANALYZED AND THE REPORTED FAILURE (U-02 ERRORS ON START) WAS CONFIRMED AND REPRODUCED. THE UNIT WAS PLACED ON AN IN-HOUSE SYSTEM AND WAS RUN IN NORMAL MODE.
IT WAS REPORTED THAT DURING A DA VINCI-ASSISTED GENERAL CHOLECYSTECTOMY SURGICAL PROCEDURE, THE CUSTOMER REPORTED TO TECHNICAL SERVICE ENGINEER (TSE) THAT SYSTEM WAS THROWING AN ACTIVATION ERROR. TSE VIEWED LOGS AND NOTED U-02 ERROR. TSE HAD THE CUSTOMER PERFORM HARD REBOOT ON INTEGRATED ELECTROSURGICAL UNIT (IESU) WITH NO CHANGE. TSE RECOMMENDED BRINGING IN ANOTHER DV TOWER, BUT THE CUSTOMER STATED THAT THEY ONLY HAD ONE ROBOT. TSE HAD THE CUSTOMER CONNECT FORCE TRIAD GENERATOR USING THE ENERGY ACTIVATION CABLE. THE CUSTOMER WAS ABLE TO SUCCESSFULLY CONNECT A FORCE TRIAD GENERATOR AND ARE CONTINUING WITH PROCEDURE.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1994374 | DAVINCI XI | VISION SIDE SYSTEM | NAY | INTUITIVE SURGICAL, INC | 381121-30 | N/A | 00886874110898 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | NA | Prefer Not To Disclose | DA VINCI INSTRUMENTS AND ACCESSORIES |