FDA Adverse Event Malfunction Summary report: N

DAVINCI XI

MDR report key: 19377109 · Received May 22, 2024

Report

Report Number
2955842-2024-14519
Event Type
Malfunction
Date Received
May 22, 2024
Date of Event
April 29, 2024
Report Date
April 29, 2024
Manufacturer
INTUITIVE SURGICAL, INC
Product Code
NAY
UDI-DI
00886874110898
PMA / PMN Number
K131861
Removal / Correction Number
N/A
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
NURSE
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

AN INTUITIVE SURGICAL, INC. (ISI) FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO THE CUSTOMER SITE TO FURTHER INVESTIGATE THE REPORTED EVENT. THE FSE INSTALLED INTEGRATED ELECTROSURGICAL UNIT (IESU) ACCORDING TO THE ISI PROCEDURES. INTUITIVE SURGICAL, INC. (ISI) RECEIVED THE INTEGRATED ELECTROSURGICAL UNIT (IESU) AND COMPLETED THE DEVICE EVALUATION. THE IESU WAS ANALYZED AND THE REPORTED FAILURE (U-02 ERRORS ON START) WAS CONFIRMED AND REPRODUCED. THE UNIT WAS PLACED ON AN IN-HOUSE SYSTEM AND WAS RUN IN NORMAL MODE.

Description of Event or Problem · 0

IT WAS REPORTED THAT DURING A DA VINCI-ASSISTED GENERAL CHOLECYSTECTOMY SURGICAL PROCEDURE, THE CUSTOMER REPORTED TO TECHNICAL SERVICE ENGINEER (TSE) THAT SYSTEM WAS THROWING AN ACTIVATION ERROR. TSE VIEWED LOGS AND NOTED U-02 ERROR. TSE HAD THE CUSTOMER PERFORM HARD REBOOT ON INTEGRATED ELECTROSURGICAL UNIT (IESU) WITH NO CHANGE. TSE RECOMMENDED BRINGING IN ANOTHER DV TOWER, BUT THE CUSTOMER STATED THAT THEY ONLY HAD ONE ROBOT. TSE HAD THE CUSTOMER CONNECT FORCE TRIAD GENERATOR USING THE ENERGY ACTIVATION CABLE. THE CUSTOMER WAS ABLE TO SUCCESSFULLY CONNECT A FORCE TRIAD GENERATOR AND ARE CONTINUING WITH PROCEDURE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1994374 DAVINCI XI VISION SIDE SYSTEM NAY INTUITIVE SURGICAL, INC 381121-30 N/A 00886874110898

Patients

Seq Age Sex Outcome Treatment
1 NA Prefer Not To Disclose DA VINCI INSTRUMENTS AND ACCESSORIES