Description of Event or Problem · 0
I HAVE USED NEILMED SINUS RINSE BOTTLES FOR YEARS. I REPLACE THEM EVERY 60 DAYS. OVER THE PAST 3-4 YEARS, THE QUALITY OF THE BOTTLES HAS GONE DOWNHILL. THE BLACK LETTERING ON THEIR BOTTLES WILL FLAKE OFF. IT IS NOT ALL BOTTLES, I WOULD SAY ABOUT 1 OUT OF EVERY 5-6 BOTTLE I USE. THE BLACK MATERIAL GETS ALL OVER AND INTO THE RINSE WATER WHICH IS DANGEROUS BECAUSE IT COULD END UP GOING INTO YOUR SINUSES AND YOUR BODY. I HAVE SENT NUMEROUS COMPLAINTS OVER THE YEARS TO THE NEILMED ABOUT THEIR QUALITY ISSUES. TODAY I OPENED A BOTTLED BRAND NEW, UNUSED AND ... THE BLACK LETTERING CAME OFF AND GOT ALL OVER EVERYTHING. THIS COMPANY HAS DONE NOTHING TO ADDRESS SUCH A SIMPLE PROBLEM. EACH TIME THEY JUST SEND ME A NEW BOTTLE. THEY NEED TO FIX THIS ISSUE SO THE BLACK MATERIAL THAT'S COMING OFF ON SOME OF THEIR BOTTLES DOESN'T INJURE SOMEONE. SEVERAL LOT NUMBERS.