DAVINCI XI
Report
- Report Number
- 2955842-2024-14752
- Event Type
- Malfunction
- Date Received
- May 22, 2024
- Date of Event
- April 26, 2024
- Report Date
- April 26, 2024
- Manufacturer
- INTUITIVE SURGICAL, INC
- Product Code
- NAY
- UDI-DI
- 00886874110720
- PMA / PMN Number
- K131861
- Removal / Correction Number
- N/A
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- CA, US
- Reporter Occupation
- PHYSICIAN
- Health Professional
- Yes
Narratives
AN INTUITIVE SURGICAL, INC. (ISI) FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO THE CUSTOMER SITE TO FURTHER INVESTIGATE THE REPORTED EVENT. FSE REPLACED UNIVERSAL SURGICAL MANIPULATOR (USM) TO RESOLVE THE ISSUE. THE SYSTEM WAS VERIFIED AND READY TO USE. THE UNIT WAS RETURNED FOR FAILURE ANALYSIS AND THE REPORTED ISSUE WAS CONFIRMED AND REPLICATED. THE FSE PROVIDED ERROR LOGS FOR THIS USM, AND WE WERE ABLE TO CONFIRM 31226 ERRORS, INDICATING A COMMUNICATION FAULT WITH THE CLOCKSPRING FIBER. ON OUR SYSTEM, THE UNIT TRIGGERED A 31226 ERROR, INDICATING A COMMUNICATION FAULT WITH THE CLOCKSPRING FIBER. THE UNIT WAS ABLE TO FINISH THE REST OF SYSTEM AND PATIENT SIDE CART FIXTURE TEST PLATFORM (PFTP) TESTING WITHOUT TRIGGERING ANY OTHER RELEVANT FAULT.
IT WAS REPORTED THAT DURING A DA VINCI-ASSISTED SURGICAL PROCEDURE, THE SYSTEM HAD A RECOVERABLE FAULT, AND THE ARMS WERE NOT WORKING. THE SITE EXPLAINED THAT THERE WAS A TIP UP FENESTRATED GRASPER INSTALLED ON ARM 1, AS WELL AS A CADIERE FORCEPS INSTRUMENT INSTALLED ON ARM 2 THAT ARE BOTH STUCK GRASPING TISSUE. AFTER CONFIRMING, THE SURGEON HAD VISUALIZATION OF THE INSTRUMENT TIPS. THE TECHNICAL SUPPORT ENGINEER (TSE) HAD CUSTOMER ACTIVATE THE E-STOP BUTTON AND UTILIZE THE INSTRUMENT RELEASE KIT TO OPEN THE INSTRUMENT JAWS, RELEASING THE TISSUE. CUSTOMER CONFIRMED THEY WERE ABLE TO SUCCESSFULLY REMOVE THE INSTRUMENTS WITH NO PATIENT INJURY. THE CUSTOMER POWER CYCLED THE SYSTEM AND THE SYSTEM POWERED BACK ON SUCCESSFULLY WITH NO ERRORS. ALSO, TSE ADVISED CUSTOMER THAT SYSTEM LOGS REFLECT ARM 3 ERRORS RESULTING IN A RECOVERABLE FAULT. SYSTEM LOGS THEN SHOW ARM 3 WAS DISABLED BY THE USER. THE PROCEDURE WAS COMPLETED AS PLANNED WITH NO REPORTED INJURY.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1608764 | DAVINCI XI | PATIENT SIDE CART, 4-ARM | NAY | INTUITIVE SURGICAL, INC | 380652-31 | N/A | 00886874110720 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | NA | Prefer Not To Disclose | DA VINCI INSTRUMENTS AND ACCESSORIES |