FDA Adverse Event Malfunction Summary report: N

DAVINCI XI

MDR report key: 19372057 · Received May 22, 2024

Report

Report Number
2955842-2024-14752
Event Type
Malfunction
Date Received
May 22, 2024
Date of Event
April 26, 2024
Report Date
April 26, 2024
Manufacturer
INTUITIVE SURGICAL, INC
Product Code
NAY
UDI-DI
00886874110720
PMA / PMN Number
K131861
Removal / Correction Number
N/A
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
PHYSICIAN
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

AN INTUITIVE SURGICAL, INC. (ISI) FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO THE CUSTOMER SITE TO FURTHER INVESTIGATE THE REPORTED EVENT. FSE REPLACED UNIVERSAL SURGICAL MANIPULATOR (USM) TO RESOLVE THE ISSUE. THE SYSTEM WAS VERIFIED AND READY TO USE. THE UNIT WAS RETURNED FOR FAILURE ANALYSIS AND THE REPORTED ISSUE WAS CONFIRMED AND REPLICATED. THE FSE PROVIDED ERROR LOGS FOR THIS USM, AND WE WERE ABLE TO CONFIRM 31226 ERRORS, INDICATING A COMMUNICATION FAULT WITH THE CLOCKSPRING FIBER. ON OUR SYSTEM, THE UNIT TRIGGERED A 31226 ERROR, INDICATING A COMMUNICATION FAULT WITH THE CLOCKSPRING FIBER. THE UNIT WAS ABLE TO FINISH THE REST OF SYSTEM AND PATIENT SIDE CART FIXTURE TEST PLATFORM (PFTP) TESTING WITHOUT TRIGGERING ANY OTHER RELEVANT FAULT.

Description of Event or Problem · 0

IT WAS REPORTED THAT DURING A DA VINCI-ASSISTED SURGICAL PROCEDURE, THE SYSTEM HAD A RECOVERABLE FAULT, AND THE ARMS WERE NOT WORKING. THE SITE EXPLAINED THAT THERE WAS A TIP UP FENESTRATED GRASPER INSTALLED ON ARM 1, AS WELL AS A CADIERE FORCEPS INSTRUMENT INSTALLED ON ARM 2 THAT ARE BOTH STUCK GRASPING TISSUE. AFTER CONFIRMING, THE SURGEON HAD VISUALIZATION OF THE INSTRUMENT TIPS. THE TECHNICAL SUPPORT ENGINEER (TSE) HAD CUSTOMER ACTIVATE THE E-STOP BUTTON AND UTILIZE THE INSTRUMENT RELEASE KIT TO OPEN THE INSTRUMENT JAWS, RELEASING THE TISSUE. CUSTOMER CONFIRMED THEY WERE ABLE TO SUCCESSFULLY REMOVE THE INSTRUMENTS WITH NO PATIENT INJURY. THE CUSTOMER POWER CYCLED THE SYSTEM AND THE SYSTEM POWERED BACK ON SUCCESSFULLY WITH NO ERRORS. ALSO, TSE ADVISED CUSTOMER THAT SYSTEM LOGS REFLECT ARM 3 ERRORS RESULTING IN A RECOVERABLE FAULT. SYSTEM LOGS THEN SHOW ARM 3 WAS DISABLED BY THE USER. THE PROCEDURE WAS COMPLETED AS PLANNED WITH NO REPORTED INJURY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1608764 DAVINCI XI PATIENT SIDE CART, 4-ARM NAY INTUITIVE SURGICAL, INC 380652-31 N/A 00886874110720

Patients

Seq Age Sex Outcome Treatment
1 NA Prefer Not To Disclose DA VINCI INSTRUMENTS AND ACCESSORIES