FDA Adverse Event Malfunction Summary report: N

COULTER® LH 750

MDR report key: 1937052 · Received December 23, 2010

Report

Report Number
1061932-2010-00309
Event Type
Malfunction
Date Received
December 23, 2010
Date of Event
November 24, 2010
Report Date
November 24, 2010
Manufacturer
BECKMAN COULTER, INC.
Product Code
GKZ
PMA / PMN Number
K011342
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
DE, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

SAMPLES WERE COLLECTED IN VACUTAINER TUBES AND STORED AT ROOM TEMPERATURE. QC WAS RUN BEFORE THE EVENT AND RECOVERED WITHIN ASSAY LIMITS. A FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED AND CLEANED FLOW LENS BLOCK, FLOW CELL AND LASER. THE FSE PERFORMED VCS CALIBRATION, COMPLETED GOOD START-UP, LATRON AND QC. THE FSE RAN PREVIOUS SAMPLES ELEVATED ON EOSINOPHILS AND CUSTOMER VERIFIED RESULTS WHICH WERE ACCEPTABLE. A CLEAR ROOT CAUSE HAS NOT BEEN DETERMINED FOR THIS EVENT.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BCI) REGARDING ERRONEOUSLY HIGH EOSINOPHIL (EO) DIFFERENTIAL RESULTS GENERATED BY THE COULTER LH 750 ANALYZER FOR SEVERAL PATIENTS WITH NO INSTRUMENT GENERATED FLAGS. NO ERRONEOUS RESULTS WERE REPORTED OUTSIDE THE LABORATORY. THERE WAS NO DEATH OR SERIOUS INJURY ASSOCIATED WITH THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 COULTER® LH 750 HEMATOLOGY ANALYZER GKZ BECKMAN COULTER, INC. LH 750

Patients

Seq Age Sex Outcome Treatment
1