FDA Adverse Event Malfunction Summary report: N

ANALYTICAL E MODULE

MDR report key: 1935985 · Received December 22, 2010

Report

Report Number
1823260-2010-07630
Event Type
Malfunction
Date Received
December 22, 2010
Date of Event
December 2, 2010
Report Date
December 22, 2010
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JJE
PMA / PMN Number
K961481
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
PA, US
Reporter Occupation
MEDICAL TECHNOLOGIST

Narratives

Description of Event or Problem · 1

THE FIELD APPLICATION SPECIALIST REPORTED THE USER RECEIVED QUESTIONABLE FREE THYROXINE (FREE T4) RESULTS FOR FIVE PATIENT SAMPLES. ALL RESULTS ARE IN NG/DL. THE INITIAL RESULTS WERE REPORTED OUTSIDE THE LABORATORY. THE DOCTOR CALLED QUESTIONING THE RESULTS AND ASKED FOR REPEAT TESTING. TWO OF THE PATIENTS REQUESTED REPEAT TESTING FOR NO CHARGE, AND ONE PATIENT HAD AN APPOINTMENT SCHEDULED FOR FURTHER ENDOCRINE TESTING, BUT THAT APPOINTMENT WAS CANCELLED AFTER THE REPEAT RESULT WAS REPORTED. THE PATIENTS WERE NOT ADVERSELY AFFECTED. PATIENT SAMPLE 1 INITIAL RESULT WAS 2.01 AND THE REPEAT RESULT REPORTED ON (B)(6) 2010 WAS 1.24. PATIENT SAMPLE 2 WAS FROM A (B)(6) FEMALE. THE INITIAL RESULT WAS 2.88 AND THE REPEAT RESULT REPORTED ON (B)(6) 2010 WAS 1.16. PATIENT SAMPLE 3 WAS FROM A (B)(6) FEMALE. THE INITIAL RESULT WAS 5.09 AND THE REPEAT RESULT REPORTED ON (B)(6) 2010 WAS 1.19. PATIENT SAMPLE 4 WAS FROM A (B)(6) FEMALE. THE INITIAL RESULT WAS 2.03 AND THE REPEAT RESULT REPORTED ON (B)(6) 2010 WAS 1.33. PATIENT SAMPLE 5 WAS FROM A (B)(6) FEMALE. THE INITIAL RESULT WAS 2.89 AND THE REPEAT RESULT REPORTED ON (B)(6) 2010 WAS 1.34. THE LOT NUMBER OF THE FREE T4 REAGENT WAS 15815503. THE FIELD SERVICE REPRESENTATIVE DETERMINED THE REAGENT MIXING PADDLE WAS DAMAGED AND THERE WAS A MEASUREMENT SYSTEM ELECTRONIC FAILURE. HE REPLACED THE REAGENT MIXING PADDLE AND REPLACED THE MEASURING CELLS. TO VERIFY THE ANALYZER OPERATION, HE RAN SUCCESSFUL PERFORMANCE TESTING, CALIBRATION AND QUALITY CONTROL. THE FIELD APPLICATION SPECIALIST DETERMINED THERE WERE FOAM AND/OR BUBBLES IN THE MICRO-PARTICLE REAGENT THAT WERE CAUSED BY THE DAMAGED MIXING PADDLE. SHE CONCLUDED THE FOAM OR BUBBLES IN THE MICRO-PARTICLE REAGENT WOULD LEAD TO THE ANALYZER NOT PIPETTING THE CORRECT AMOUNT OF REAGENT THEREFORE LEADING TO INCORRECT PATIENT RESULTS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ANALYTICAL E MODULE IMMUNOCHEMISTRY ANALYZER JJE ROCHE DIAGNOSTICS NA NA

Patients

Seq Age Sex Outcome Treatment
1 020 YR