FDA Adverse Event Malfunction Summary report: N

ORTHO PROVUE

MDR report key: 1935785 · Received December 22, 2010

Report

Report Number
1056600-2010-00141
Event Type
Malfunction
Date Received
December 22, 2010
Date of Event
November 29, 2010
Report Date
December 22, 2010
Manufacturer
MICROTYPING SYSTEMS
Product Code
KSZ
Report Source
Manufacturer report
Reporter Location
KS, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

ON (B)(6) 2010 THE CUSTOMER REPORTED AN INITIALIZATION ISSUE WITH THE INSTRUMENT (COMPLAINT: (B)(4)). A SERVICE ORDER WAS CREATED ON (B)(6) 2010. ON (B)(6) 2010 WITH NO REPAIRS TO THE INSTRUMENT THE CUSTOMER DECIDED TO RUN QUALITY CONTROL AND 2 PATIENT SAMPLES. ON (B)(6) 2010 THE FIELD ENGINEER PERFORMED SERVICE ON THE INSTRUMENT. REPAIRS HAVE RETURNED THE INSTRUMENT TO EXPECTED OPERATION (COMPLAINT: (B)(4) FOR DETAILS). CTS DISCUSSED WITH THE CUSTOMER THE IMPORTANCE OF NOT USING THE INSTRUMENT UNTIL SERVICE IS COMPLETE.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT A PATIENT WITH A NEGATIVE ANTIBODY SCREEN REACTED POSITIVE WHEN TESTED ON THE PROVUE. INCORRECT RESULTS WERE REPORTED TO THE PHYSICIAN. THIS ISSUE OCCURRED ON A DEFECTIVE INSTRUMENT THAT WAS AWAITING SERVICE (COMPLAINT : (B)(4)). BEFORE SERVICE COULD BE PERFORMED THE CUSTOMER DECIDED TO USE THE INSTRUMENT TO RUN QC AND PATIENT SAMPLES.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ORTHO PROVUE AUTOMATED BLOOD GROUPING & ANTIBODY TEST SYSTEM KSZ MICROTYPING SYSTEMS 3.1.1

Patients

Seq Age Sex Outcome Treatment
1