QUICKIE 2
Report
- Report Number
- 2937137-2010-00019
- Event Type
- Malfunction
- Date Received
- November 11, 2010
- Date of Event
- October 5, 2010
- Report Date
- October 14, 2010
- Manufacturer
- SUNRISE MEDICAL (US) LLC
- Product Code
- IOR
- Adverse Event
- Yes
- Report Source
- Manufacturer report
- Reporter Occupation
- NOT APPLICABLE
Narratives
THE END USER HAD THE ARMRESTS REMOVED BY THE DEALER. THE END USER STATED HE LOST HIS BALANCE AND FELL OUT OF HIS WHEELCHAIR. THE ARMRESTS WOULD PROVIDE SUPPORT AND STABILITY TO THE END USER. SINCE THE END USER REQUESTED TO HAVE THE ARMRESTS REMOVED THIS MAY HAVE CONTRIBUTED TO THE ALLEGED INCIDENT. THE WHEELCHAIR IS NOT BEING RETURNED AND WE WILL NOT HAVE AN OPPORTUNITY TO EVALUATE THE CHAIR. THE END USER HAS REQUESTED TO HAVE NEW ARMRESTS ADDED TO HIS CHAIR FOR MORE SUPPORT. WE HAVE CLOSED OUT OUR INVESTIGATION AS THE WHEELCHAIR WAS REC'D BY THE END USER WITHIN SPECIFICATION AND THEN ALTERED BY THE END USER'S REQUEST WHICH MAY HAVE CONTRIBUTED TO THE ALLEGED INCIDENT.
END USER CALLED IN TO SUNRISE MEDICAL (US) LLC (B)(6) 2010 AND SPOKE TO A CUSTOMER SERVICE REP. END USER ALLEGES ON (B)(6) 2010 WHEN HE WAS OUTSIDE HIS HOME HE LOST HIS BALANCE AND FELL OUT OF HIS WHEELCHAIR. HE CLAIMS HE BROKE A FEW RIBS AND WAS TAKEN TO THE HOSPITAL. END USER DID NOT PROVIDE ANY MEDICAL INFORMATION IN REGARDS TO HIS ALLEGED INJURIES. END USER DID NOT PROVIDE ANY DATES OR DETAILS OF THE ALLEGED MEDICAL TREATMENT HE REC'D. END USER STATED THAT HE REQUESTED THE DEALER TO REMOVE HIS ARM RESTS LAST YEAR. END USER NOW IS REQUESTING HIS ARM RESTS PUT BACK ON HIS CHAIR FOR MORE SUPPORT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | QUICKIE 2 | WHEELCHAIR, MECHANICAL | IOR | SUNRISE MEDICAL (US) LLC | EIQ2N | NA |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | UNK | Hospitalization |