FDA Adverse Event Malfunction Summary report: N

BD TRUCOUNT¿ ABSOLUTE COUNTING TUBES

MDR report key: 19351988 · Received May 20, 2024

Report

Report Number
2916837-2024-00031
Event Type
Malfunction
Date Received
May 20, 2024
Date of Event
April 25, 2024
Report Date
January 30, 2025
Manufacturer
BECTON DICKINSON AND COMPANY BD BIOSCIENCES
Product Code
GKZ
UDI-DI
00382903403349
PMA / PMN Number
K090967
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FR
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THERE WERE MULTIPLE MEDICAL DEVICE TYPES REPORTED TO BE INVOLVED. THE INFORMATION FOR THE ADDITIONAL DEVICE TYPE IS AS FOLLOWS: MEDICAL DEVICE TYPE: OYE COMMON DEVICE NAME: FLOW CYTOMETRIC REAGENTS AND ACCESSORIES ADDITIONAL PMA / 510(K)#: K170974 , K950057 , K970326 , K970742 , K970836, K971110 , K971205 , K980858 A DEVICE EVALUATION IS ANTICIPATED, BUT HAS NOT YET BEGUN. UPON COMPLETION OF THE INVESTIGATION, A SUPPLEMENTAL REPORT WILL BE FILED.

Additional Manufacturer Narrative · 0

H.6: BASED ON THE INVESTIGATION RESULTS, THE REPORTED DEFECT WAS CONFIRMED, HOWEVER WAS NOT REPLICATED AFTER RETAIN SAMPLE TESTING. INVESTIGATION RESULTS THAT WERE PERFORMED ON THE INDICATED FAILURE MODE WERE THE FOLLOWING: -BATCH HISTORY RECORD (BHR) REVIEW A SHOWING ACCEPTABLE PERFORMANCE. -RETAIN SAMPLE TESTING SHOWING ACCEPTABLE PERFORMANCE. -REVIEW OF CUSTOMER PROVIDED INFORMATION. -POTENTIAL CAUSE FOR CUSTOMER REPORTED COMPLAINT WAS NOT DETERMINED. - FOR RESOLUTION THE CUSTOMER WAS REFERRED TO SCIENTIFIC SUPPORT. COMPLAINTS RECEIVED FOR THIS DEVICE AND REPORTED CONDITION WILL CONTINUE TO BE TRACKED AND TRENDED. INFORMATION WILL BE CAPTURED ON TREND REPORTS AND MONITORED. OUR BUSINESS TEAM REGULARLY REVIEWS THE COLLECTED DATA FOR IDENTIFICATION OF EMERGING TRENDS.

Additional Manufacturer Narrative · 0

THE FOLLOWING FIELDS HAVE BEEN UPDATED WITH CORRECTED INFORMATION: H.6 IMDRF ANNEX B: B21, H.6 IMDRF ANNEX C: C21, H.6 IMDRF ANNEX D: D16.

Description of Event or Problem · 0

IT WAS REPORTED THAT DURING USE WITH BD TRUCOUNT¿ ABSOLUTE COUNTING TUBES ERRONEOUS RESULTS WERE OBTAINED AND REPORTED TO CLINICIAN. THERE WAS NO PATIENT IMPACT. THE FOLLOWING INFORMATION WAS PROVIDED BY THE INITIAL REPORTER, TRANSLATED FROM FRENCH TO ENGLISH: DIFFERENCES APPEARED IN ABSOLUTE VALUES BETWEEN TWO CYCLOMETERS ON THE SAME SAMPLE ID THE CUSTOMER SAID SHE IS OBLIGED TO INITIATE AN OFFICIAL COMPLAINT TO HEALTH AUTHORITIES.

Description of Event or Problem · 0

IT WAS REPORTED THAT DURING USE WITH BD TRUCOUNT¿ ABSOLUTE COUNTING TUBES ERRONEOUS RESULTS WERE OBTAINED AND REPORTED TO CLINICIAN. THERE WAS NO PATIENT IMPACT. THE FOLLOWING INFORMATION WAS PROVIDED BY THE INITIAL REPORTER, TRANSLATED FROM FRENCH TO ENGLISH: DIFFERENCES APPEARED IN ABSOLUTE VALUES BETWEEN TWO CYCLOMETERS ON THE SAME SAMPLE ID THE CUSTOMER SAID SHE IS OBLIGED TO INITIATE AN OFFICIAL COMPLAINT TO HEALTH AUTHORITIES.

Description of Event or Problem · 0

IT WAS REPORTED THAT DURING USE WITH BD TRUCOUNT¿ ABSOLUTE COUNTING TUBES ERRONEOUS RESULTS WERE OBTAINED AND REPORTED TO CLINICIAN. THERE WAS NO PATIENT IMPACT. THE FOLLOWING INFORMATION WAS PROVIDED BY THE INITIAL REPORTER, TRANSLATED FROM FRENCH TO ENGLISH: DIFFERENCES APPEARED IN ABSOLUTE VALUES BETWEEN TWO CYCLOMETERS ON THE SAME SAMPLE ID THE CUSTOMER SAID SHE IS OBLIGED TO INITIATE AN OFFICIAL COMPLAINT TO HEALTH AUTHORITIES.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1605716 BD TRUCOUNT¿ ABSOLUTE COUNTING TUBES COUNTER, DIFFERENTIAL CELL GKZ BECTON DICKINSON AND COMPANY BD BIOSCIENCES UNKNOWN 00382903403349

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown