FDA Adverse Event Malfunction Summary report: N

CONTOUR

MDR report key: 1935129 · Received December 6, 2010

Report

Report Number
1826988-2010-00823
Event Type
Malfunction
Date Received
December 6, 2010
Date of Event
November 1, 2010
Report Date
November 26, 2010
Manufacturer
BAYER HEALTHCARE LLC
Product Code
NBW
PMA / PMN Number
K062058
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NM, US
Reporter Occupation
NOT APPLICABLE

Narratives

Description of Event or Problem · 1

THE CUSTOMER TESTED HIS BLOOD GLUCOSE USING HIS CONTOUR METER AND RECEIVED A READING OF 254 MG/DL. HE RETESTED USING HIS BREEZE2 METER AND RECEIVED A READING OF 115 MG/DL. THE DIFFERENCE BETWEEN THE READINGS FALLS IN THE "C" ZONE OF THE CONSENSUS ERROR GRID, MAKING THE DIFFERENCE CLINICALLY SIGNIFICANT. NO ADVERSE EVENTS WERE ALLEGED. THE CUSTOMER DECLINED TO TROUBLESHOOT DURING THE CALL. HE ALSO DECLINED TO RETURN HIS CONTOUR TEST STRIPS FOR EVALUATION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 CONTOUR NBW BAYER HEALTHCARE LLC 9545C NA

Patients

Seq Age Sex Outcome Treatment
1 UNK