FDA Adverse Event Malfunction Summary report: N

CONTOUR

MDR report key: 1935124 · Received December 6, 2010

Report

Report Number
1826988-2010-00819
Event Type
Malfunction
Date Received
December 6, 2010
Date of Event
November 1, 2010
Report Date
November 22, 2010
Manufacturer
BAYER HEALTHCARE, LLC
Product Code
NBW
PMA / PMN Number
K062058
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TN, US
Reporter Occupation
NOT APPLICABLE

Narratives

Description of Event or Problem · 1

THE CUSTOMER TESTED HER BLOOD GLUCOSE USING HER CONTOUR METER AND RECEIVED A READING OF 174 MG/DL. SHE RETESTED USING ANOTHER METER AND RECEIVED A READING OF 74 MG/DL. THE DIFFERENCE BETWEEN THE READINGS FALLS IN THE "C" ZONE OF THE CONSENSUS ERROR GRID, MAKING THE DIFFERENCE CLINICALLY SIGNIFICANT. NO ADVERSE EVENTS WERE ALLEGED. THE CUSTOMER DECLINED TO TROUBLESHOOT. NO PRODUCT WILL BE RETURNED. THE METER WAS REPLACED AT THE CUSTOMER'S INSISTENCE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 CONTOUR NBW BAYER HEALTHCARE, LLC 7151H NA

Patients

Seq Age Sex Outcome Treatment
1 UNK