FDA Adverse Event Malfunction Summary report: N

COULTER ® LH750

MDR report key: 1934920 · Received December 21, 2010

Report

Report Number
1061932-2010-00300
Event Type
Malfunction
Date Received
December 21, 2010
Date of Event
November 22, 2010
Report Date
November 22, 2010
Manufacturer
BECKMAN COULTER INC.
Product Code
GKZ
PMA / PMN Number
K011342
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NC, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

SAMPLES OF THE BARCODE ARE NOT AVAILABLE. ON (B)(4) 2010 SERVICE REPLACED THE BARCODE SCANNER RIBBON CABLE. ON (B)(4) 2010, SERVICE REPLACED THE BARCODE SCANNER ASSEMBLY. ON (B)(4) 2010, SERVICE ALIGNED BARCODE SCANNER. ON (B)(4) 2010 SERVICE REPLACED DILUTER 1 BOARD AND DILUTER CPU BOARD. A CLEAR ROOT CAUSE IS UNKNOWN FOR THIS EVENT.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BCI) IN REGARDS TO MISREAD SAMPLE IDS FOR FOUR SPECIMENS (4) ON THE COULTER LH 750 ANALYZER. THE RESULTS GENERATED A NO MATCH ERROR THE ANALYZER MISPLACED 2 FROM THE SAMPLE ID WITH A Q. THE ERRONEOUS RESULTS WERE NOT REPORTED OUT OF THE LABORATORY. THE CUSTOMER KNEW THE SPECIMENS WERE MISIDENTIFIED BECAUSE THEY WERE CHECKING THE BAR CODE LABELS AGAINST THE INSTRUMENT PRINTOUTS. NO PATIENT DEMOGRAPHICS WERE ASSIGNED. NO IMPACT TO PATIENT OR USER.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 COULTER ® LH750 HEMATOLOGY ANALYZER GKZ BECKMAN COULTER INC. LH750 N/A

Patients

Seq Age Sex Outcome Treatment
1