FDA Adverse Event Malfunction Summary report: N

ROLLATORS-615

MDR report key: 19348123 · Received May 18, 2024

Report

Report Number
3014644996-2024-00008
Event Type
Malfunction
Date Received
May 18, 2024
Report Date
May 18, 2024
Manufacturer
COM-DA HEALTHCARE CO.,LTD
Product Code
ITJ
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
AZ, US
Reporter Occupation
OTHER

Narratives

Description of Event or Problem · 0

I HAVE RECENTLY BEGUN USING MY MODEL RLAB8BG BARIATRIC ROLLATOR W/8" WHEELS AND ALMOST IMMEDIATELY THE BRAKE CABLE ON THE LEFT-HAND SIDE FRAYED AND BROKE SO THAT IT DID NOT ENGAGE THE BRAKE WHEN ACTIVATED. I NEED A NEW CABLE AND INSTRUCTIONS ON INSTALLATION. I TRIMMED THE CABLE WHERE IT FRAYED, THINKING I COULD FIX IT MYSELF BUT WHEN I OPENED IT UP, I REALIZED I NEEDED A NEW CABLE SINCE IT HAD BARRELS ON EACH END. OH WELL, I TRIED. I FORGOT TO MENTION THAT THE BRAKE LINE FRAYED WHEN I WAS USING IT TO STOP THE DEVICE. AS YOU CAN SEE, IT IS IN EXCELLENT CONDITION AS I ONLY USED IT ABOUT SIX OR EIGHT TIMES BEFORE THIS HAPPENED. I THOUGHT I HAD ATTACHED THE PHOTOS IN MY LAST EMAIL. I WAS 270 LBS. AND AM NOW AROUND 220. THE CABLE FRAYED AFTER USING THE BRAKE AROUND 15 TIMES.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
855690 ROLLATORS-615 WALKER ITJ COM-DA HEALTHCARE CO.,LTD 1-RLAB8BG

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown