FDA Adverse Event Malfunction Summary report: N

ARCHITECT I2000 ANALYZER

MDR report key: 1934310 · Received December 21, 2010

Report

Report Number
1628664-2010-00497
Event Type
Malfunction
Date Received
December 21, 2010
Date of Event
December 7, 2010
Report Date
December 7, 2010
Manufacturer
ABBOTT MANUFACTURING, INC.
Product Code
JJE
PMA / PMN Number
K983212
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FR
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

(B)(4). AN INVESTIGATION WAS CONDUCTED TO EVALUATE THIS ISSUE. THE EVALUATION INCLUDED A REVIEW OF THE INFORMATION PROVIDED BY THE CUSTOMER, A REVIEW OF THIS INSTRUMENT ((B)(4)) SERVICE HISTORY, A REVIEW OF THE ARCHITECT SYSTEM OPERATIONS MANUAL AND A REVIEW OF THE ARCHITECT CMV IGG AVIDITY ASSAY PACKAGE INSERT. NO SPECIFIC CAUSE WAS IDENTIFIED BEHIND THIS ISSUE. HOWEVER, REVIEWING THE QUALITY CONTROLS REPORTS REVEALED THAT THE QUALITY CONTROL LEVEL NAMED CONT 1 HAD 2 RESULTS THAT WERE FLAGGED WITH THE (B)(6). THE OPERATIONS MANUAL LISTED MULTIPLE CAUSES ALONG WITH THE CORRECTIVE ACTIONS FOR ERRATIC ASSAY RESULTS. NO ADVERSE TRENDS WERE IDENTIFIED RELATED TO THIS ISSUE. THE INSTRUMENT SERVICE HISTORY REVIEW SHOWED THAT A SUBSEQUENT VISIT BY THE FIELD SERVICE ADDRESSED THE ISSUE AND ENDED UP WITH THE FIELD SERVICE REPLACING SEVERAL INSTRUMENT HARDWARE COMPONENTS INCLUDING THE SAMPLE, STAT, REAGENT 1 AND REAGENT 2 PROBES. NO PRODUCT DEFICIENCY WAS IDENTIFIED BEHIND THIS ISSUE.

Additional Manufacturer Narrative · 1

(B)(4). AN INVESTIGATION IS IN PROCESS. A FINAL REPORT WILL BE SUBMITTED WHEN THE INVESTIGATION IS COMPLETE.

Description of Event or Problem · 1

THE CUSTOMER STATED THAT ONE PATIENT SAMPLE GENERATED A DISCREPANT RESULT FOR THE ARCHITECT CMV-IGG AVIDITY INDEX. A RESULT OF 66.2% WAS REPEATED AT 31% USING A DIFFERENT NON-ABBOTT METHOD (VIDAS). THE PATIENT WAS RETESTED FOR THE CMV AVIDITY ON THE ARCHITECT ANALYZER WITH A RESULT OF 66.6%. THE PATIENT WAS THEN TESTED FOR THE ARCHITECT CMV-IGM WITH A RESULT OF 14.71 S/CO. NO IMPACT TO PATIENT MANAGEMENT WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ARCHITECT I2000 ANALYZER AUTOMATED IMMUNOASSAY ANALYZER JJE ABBOTT MANUFACTURING, INC.

Patients

Seq Age Sex Outcome Treatment
1 CMV IGG AVIDITY| CMV IGG AVIDITY