FDA Adverse Event Injury Summary report: N

WIDEX

MDR report key: 19341050 · Received May 17, 2024

Report

Report Number
3013294311-2024-00035
Event Type
Injury
Date Received
May 17, 2024
Date of Event
April 14, 2024
Report Date
August 20, 2024
Manufacturer
INTEGRATED MICRO-ELECTRONICS INC.
Product Code
OSM
UDI-DI
05706069923254
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
FR
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THE CONDITION OF THE BATTERY PLAYS A KEY ROLE BEFORE USE: IT SHOULD BE CLEANED AND STORED AS STATED IN THE USER GUIDE.

Additional Manufacturer Narrative · 0

THIS IS A CROSS-REPORTING CASE FROM FRANCE.

Description of Event or Problem · 0

PATIENT UPDATE: PATIENT HAS NOW FULLY RECOVERED IN THIS EVENT; PATIENT WAS CLEANING THE AFFECTED AREA AND APPLYING CREAM TO AID IN THE HEALING PROCESS. PATIENT HAS PRE-EXISTING ATOPIC SKIN CONDITION, WHICH CAUSED THE HEALING PROCESS TO BE DELAYED. INVESTIGATION CONCLUSION: ROOT CAUSE CANNOT BE CONFIRMED BECAUSE THE BATTERY WAS NOT RETURNED.

Description of Event or Problem · 0

IN THIS EVENT, PATIENT EXPERIENCED A BURN-LIKE INJURY BEHIND HIS EAR, WHERE THE HEARING AID IS POSITIONED.. THE DEVICE SHOWS TRACES OF WHITE POWDER AND THE BATTERY CONTACTS ARE CORRODED. THE PATIENT'S DOCTOR CALLED POISON CONTROL CENTER, TO FIND OUT WHAT ACTION THE PATIENT SHOULD TAKE. NO FURTHER INFORMATION ON THE TREATMENT HAS BEEN RECEIVED. THE BATTERY COMPARTMENT ENSURES THAT THE BATTERY DOES NOT GET INTO DIRECT CONTACT WITH THE SKIN.

Description of Event or Problem · 0

RESULTS OF TECHNICAL INVESTIGATION: HEARING AID WITHOUT BATTERY WAS RETURNED FOR INVESTIGATION. DEVICE IS POWERED BY ZINC AIR BATTERY; KOH IS THE ELECTROLYTE IN THE BATTERY. TRACE OF WHITE POWDERY MATERIAL OBSERVED IN THE BATTERY COMPARTMENT AND DOOR. BASED ON PREVIOUS INVESTIGATION FINDINGS, SUPPORT THAT BATTERY LEAKAGE OF KOH PRESENTS ITSELF AS A WHITE POWDERY MATERIAL WHICH WAS FOUND ON THE RETURNED HEARING AID. THIS HAS BEEN SEEN PREVIOUSLY IN CASES OF CORROSION, DUE TO THE PRESENCE OF CHLORINE ON THE EXTERNAL SURFACE OF THE BATTERY. CHLORINE IS NOT A COMPONENT USED AS AN INGREDIENT NOR IN THE MANUFACTURING PROCESS FOR HEARING AID BATTERIES. CHLORINE EXPOSURE MAY HAVE OCCURRED AFTER THE BATTERY WAS REMOVED FROM THE CONSUMER PACKAGING.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2520874 WIDEX MOMENT MBB3D 220 OSM INTEGRATED MICRO-ELECTRONICS INC. 21002760 05706069923254

Patients

Seq Age Sex Outcome Treatment
1 NA Male Required Intervention