PATIENT INFORMATION CENTER IX
Report
- Report Number
- 1218950-2024-00363
- Event Type
- Death
- Date Received
- May 17, 2024
- Date of Event
- April 24, 2024
- Report Date
- June 5, 2024
- Manufacturer
- PHILIPS MEDICAL SYSTEMS
- Product Code
- MHX
- UDI-DI
- 00884838048645
- PMA / PMN Number
- K153702
- Adverse Event
- Yes
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- UK
- Reporter Occupation
- BIOMEDICAL ENGINEER
- Health Professional
- Yes
Narratives
A PHILIPS REMOTE SERVICE ENGINEER (RSE) SPOKE WITH THE CUSTOMER AND CUSTOMER WAS ALLEGING THAT THE PATIENT PASSED AWAY AND THEY REQUESTED THE CLINICAL LOGS FROM BED 9 BETWEEN 11AM ON (B)(6) 2024 TO 4AM (B)(6) 2024 IN DETERMINING IF ALARMS WERE SILENCED AND, IF SO, WERE THEY SILENCED AT THE BEDSIDE OR CENTRAL. A PHILIPS PRODUCT SPECIALIST ENGINEER (PSE) AND A CLINICAL APPLICATION SPECIALIST (CAS) REVIEWED THE AUDIT LOGS PROVIDED BY THE CUSTOMER. THE RESULTS OF AUDIT LOG ANALYSIS ARE AS FOLLOWING: THERE WERE MANY ALARM SOUNDS BEING PLAYED OVERALL ON THE SURVEILLANCE PM_L19HW. HOWEVER, IN BED 9 FROM 10PM ON (B)(6) 2024 TO 4AM ON (B)(6) 2024, THEN AROUND 10:13PM TO 10:51PM, THERE WERE RED ALARMS FOR THE BRADY ALARM THAT WERE SILENCED ON THE BEDSIDE. THERE WERE OTHER ALARMS THAT OCCURRED ON BED 9 ALL THE WAY TO 3AM ON (B)(6) 2024, BUT THERE WERE NO RED ALARM OR YELLOW ALARMS. ON (B)(6) 2024 22:24 BED 9 * MULTIFORM PVCS ENDED. PIIC IX: PM_L19HW ON (B)(6) 2024 22:13 BED 9 ***XBRADY 37 <38 GENERATED AT 22:13:27. PIIC IX: PM_L19HW ON (B)(6) 2024 22:13 BED 9 * MISSED BEAT ENDED. PIIC IX: PM_L19HW ON (B)(6) 2024 22:14 BED 9 ***XBRADY 37 <38 ENDED. PIIC IX: PM_L19HW ON (B)(6) 2024 22:21 BED 9 * MULTIFORM PVCS GENERATED AT 22:21:17. PIIC IX: PM_L19HW ON (B)(6) 2024 22:24 BED 9 MULTIFORM PVCS ENDED. PIIC IX: PM_L19HW ON (B)(6) 2024 22:27 BED 9 XBRADY 37 <38 GENERATED AT 22:26:57. PIIC IX: PM_L19HW ON (B)(6) 2024 22:27 BED 9 SILENCE PM_L19HW ON (B)(6) 2024 22:27 BED 9 SILENCE PM_L19HW ON (B)(6) 2024 22:27 BED 9 SILENCE PM_L19HW ON (B)(6) 2024 22:27 BED 9 XBRADY 37 <38 ENDED. PIIC IX: PM_L19HW ON (B)(6) 2024 22:32 BED 9 MULTIFORM PVCS GENERATED AT 22:31:53. PIIC IX: PM_L19HW ON (B)(6) 2024 22:35 BED 9 MULTIFORM PVCS ENDED. PIIC IX: PM_L19HW ON (B)(6) 2024 22:42 BED 9 MULTIFORM PVCS GENERATED AT 22:42:22. PIIC IX: PM_L19HW ON (B)(6) 2024 22:45 BED 9 MULTIFORM PVCS ENDED. PIIC IX: PM_L19HW ON (B)(6) 2024 22:50 BED 9 PAIR PVCS GENERATED AT 22:49:36. PIIC IX: PM_L19HW ON (B)(6) 2024 22:51 BED 9 XBRADY 37 <38 GENERATED AT 22:50:47. PIIC IX: PM_L19HW ON (B)(6) 2024 22:51 BED 9 PAIR PVCS ENDED. PIIC IX: PM_L19HW ON (B)(6) 2024 22:51 BED 9 SILENCE PM_L19HW ON (B)(6) 2024 22:51 BED 9 XBRADY 37 <38 ENDED. PIIC IX: PM_L19HW THERE WERE ALSO ECG LEADS OFF GENERATED ON AND OFF AS WELL WHICH COULD MEAN THAT THE LEADS WERE NOT HOOKED TO THE PATIENT PROPERLY WHICH COULD AFFECT THE READINGS AND ALARMS FOR THAT PATIENT ON BED 9. ON (B)(6) 2024 0:56 BED 9 ECG LEADS OFF GENERATED AT 00:56:23. PIIC IX: PM_L19HW ON (B)(6) 2024 0:57 BED 9 * IRREGULAR HR ENDED. PIIC IX: PM_L19HW ON (B)(6) 2024 1:13 BED 9 ECG LEADS OFF ENDED. PIIC IX: PM_L19HW ON (B)(6) 2024 1:14 BED 9 ECG LEADS OFF GENERATED AT 01:14:05. PIIC IX: PM_L19HW ON (B)(6) 2024 1:25 BED 9 ECG LEADS OFF ENDED. PIIC IX: PM_L19HW ON (B)(6) 2024 1:27 BED 9 ECG LEADS OFF GENERATED AT 01:27:06. PIIC IX: PM_L19HW ON (B)(6) 2024 1:27 BED 9 ECG LEADS OFF ENDED. PIIC IX: PM_L19HW ON (B)(6) 2024 1:30 BED 9 SILENCE PM_L19HW ON (B)(6) 2024 2:52 BED 9 ECG LEADS OFF GENERATED AT 02:52:11. PIIC IX: PM_L19HW ON (B)(6) 2024 2:58 BED 9 SILENCE PM_L19HW A GOOD FAITH EFFORT (GFE) WAS PERFORMED TO OBTAIN THE ADDITIONAL INFORMATION ABOUT THE PATIENT¿S DEATH. THE INFORMATION PROVIDED INDICATED THAT THERE WAS NO ALLEGED MALFUNCTION, NOR WAS THERE AN ALLEGATION THE DEVICE WAS RELATED TO THE PATIENT'S DEATH. NO ADDITIONAL INFORMATION WAS PROVIDED REGARDING THE CIRCUMSTANCES SURROUNDING THE DEATH. BASED ON THE INFORMATION, THERE WAS NO MALFUNCTION BECAUSE THE DEVICE WAS WORKING AS INTENDED AND THE DEVICE DID NOT CAUSE OR CONTRIBUTE TO THE REPORTED DEATH. THE INVESTIGATION CONCLUDES THAT NO FURTHER ACTION IS REQUIRED AT THIS TIME. IF ADDITIONAL INFORMATION IS RECEIVED THE COMPLAINT FILE WILL BE REOPENED.
A FOLLOW-UP REPORT WILL BE SUBMITTED UPON COMPLETION OF THE INVESTIGATION. REPORTING ADDRESS STATE: (B)(6). REPORTING INSTITUTION PHONE #: (B)(6). REPORTER PHONE #: (B)(6).
IT WAS REPORTED THE PATIENT PASSED AWAY AND THE CUSTOMER REQUESTED ASSISTANCE IN DETERMINING IF ALARMS WERE SILENCED AND, IF SO, WERE THEY SILENCED AT THE BEDSIDE OR CENTRAL.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 2500354 | PATIENT INFORMATION CENTER IX | PATIENT INFORMATION CENTER IX | MHX | PHILIPS MEDICAL SYSTEMS | 866389 | 00884838048645 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | NA | Female | Death |