FDA Adverse Event Malfunction Summary report: N

ALINITY HQ PROCESSING MODULE

MDR report key: 19339619 · Received May 17, 2024

Report

Report Number
2919069-2024-00036
Event Type
Malfunction
Date Received
May 17, 2024
Date of Event
April 30, 2024
Report Date
August 15, 2024
Manufacturer
ABBOTT LABORATORIES
Product Code
GKZ
UDI-DI
00380740138851
PMA / PMN Number
K220031
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
UK
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

CORRECTION TO SECTION D2B - PROCODE: CORRECTED FROM GRZ TO GKZ. ADDITIONAL INFORMATION SECTION D10 - CONCOMITANT PRODUCT AND H4 - DEVICE MFG DATE. THE FIELD SERVICE REPRESENTATIVE (FSR) INSPECTED THE INSTRUMENT AND REPLACED SEVERAL PARTS INCLUDING THE SHEATH FILTER, FILTER VENTED 0.45UM, WHICH RESOLVED THE ISSUE. RETURN TESTING WAS NOT COMPLETED AS RETURNS WERE NOT AVAILABLE. A REVIEW OF TRACKING AND TRENDING FOR THE SHEATH FILTER, FILTER VENTED 0.45UM DID NOT IDENTIFY ANY TRENDS. REVIEW OF THE MANUFACTURING DOCUMENTATION DID NOT IDENTIFY ANY NON-CONFORMANCES ASSOCIATED WITH THE COMPLAINT ISSUE. LABELING WAS REVIEWED AND FOUND TO ADEQUATELY ADDRESS THE ISSUE UNDER REVIEW. BASED ON THE INVESTIGATION, NO SYSTEMIC ISSUE OR DEFICIENCY OF THE ALINITY HQ PROCESSING MODULE FOR SERIAL (B)(6), OR THE SHEATH FILTER, FILTER VENTED 0.45UM WAS IDENTIFIED.

Additional Manufacturer Narrative · 0

AN EVALUATION IS IN PROCESS. A FINAL REPORT WILL BE SUBMITTED WHEN THE EVALUATION IS COMPLETE. COMPLETED INFORMATION FOR SECTION A1 - PATIENT IDENTIFIER: SIDS(B)(6) ALL AVAILABLE PATIENT INFORMATION WAS INCLUDED. ADDITIONAL PATIENT DETAILS ARE NOT AVAILABLE.

Description of Event or Problem · 0

THE CUSTOMER OBSERVED FALSELY DECREASED HGB RESULTS GENERATED ON THE ALINITY HQ PROCESSING MODULE FOR PATIENT SAMPLES. THE FOLLOWING DATA WAS PROVIDED: INITIAL RESULT RUN ON (B)(6), REPEAT ON (B)(6). (B)(6) 2024 SAMPLE ID (B)(6) HGB INITIAL RESULT = 56.2 G/L, REPEAT = 112 G/L. SAMPLE ID (B)(6) HGB INITIAL RESULT = 73.5 G/L, REPEAT = 114 G/L. SAMPLE ID (B)(6) HGB INITIAL RESULT = 53.9 G/L, REPEAT = 105 G/L. NO IMPACT TO PATIENT MANAGEMENT WAS REPORTED.

Description of Event or Problem · 0

THE CUSTOMER OBSERVED FALSELY DECREASED HGB RESULTS GENERATED ON THE ALINITY HQ PROCESSING MODULE FOR PATIENT SAMPLES. THE FOLLOWING DATA WAS PROVIDED: INITIAL RESULT RUN ON HQ00637, REPEAT ON HQ00635 30APR2024 SAMPLE ID (B)(6) HGB INITIAL RESULT = 56.2 G/L, REPEAT = 112 G/L SAMPLE ID (B)(6) HGB INITIAL RESULT = 73.5 G/L, REPEAT = 114 G/L SAMPLE ID (B)(6) HGB INITIAL RESULT = 53.9 G/L, REPEAT = 105 G/L NO IMPACT TO PATIENT MANAGEMENT WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1895901 ALINITY HQ PROCESSING MODULE COUNTER, DIFFERENTIAL CELL GKZ ABBOTT LABORATORIES 00380740138851
920503 ALINITY HQ PROCESSING MODULE COUNTER, DIFFERENTIAL CELL GKZ ABBOTT LABORATORIES 00380740138851

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown SHEATH FILTER, FILTER VENTED 0.45UM, (B)(6)