ARCHITECT I2000SR ANALYZER
Report
- Report Number
- 1628664-2010-00490
- Event Type
- Malfunction
- Date Received
- December 20, 2010
- Date of Event
- November 16, 2010
- Report Date
- November 26, 2010
- Manufacturer
- ABBOTT MANUFACTURING, INC.
- Product Code
- JJE
- PMA / PMN Number
- K983212
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- FR
- Reporter Occupation
- OTHER
Narratives
(B)(4). IN RESPONSE TO THIS ISSUE AN INVESTIGATION WAS INITIATED TO FURTHER EXAMINE THE CUSTOMER'S OBSERVATION. THE INVESTIGATION INCLUDED A REVIEW OF THE COMPLAINT TEXT, A SEARCH FOR SIMILAR COMPLAINTS, A REVIEW OF LABELING AND A REVIEW OF THE INSTRUMENT SERVICE HISTORY. THE COMPLAINT TEXT INDICATED FALSE POSITIVE TOXO IGG RESULTS WERE GENERATED ON THE ARCHITECT ANALYZER. THROUGH TROUBLESHOOTING, A FLUID DRIP WAS NOTICED ON THE RACK BELOW THE SAMPLE PROBE. THE PROBE WAS CLEANED AND RECALIBRATED. NO FURTHER ISSUES WERE REPORTED. PRODUCT LABELING WAS REVIEWED AND FOUND TO ADEQUATELY ADDRESS PROBABLE CAUSES AND CORRECTIONS FOR ERRATIC RESULTS. A REVIEW OF THE COMPLAINT TREND REPORTS FOR THE PERIOD OF (B)(4) 2009 TO (B)(4) 2010, INDICATED THERE WERE NO ADVERSE TRENDS ASSOCIATED WITH THE ISSUE UNDER EVALUATION. A REVIEW OF THE SERVICE HISTORY FOR THE ARCHITECT ANALYZER, (B)(4), FROM (B)(4) 2009 TO (B)(4) 2011 INDICATED OTHER INCIDENTS HAD OCCURRED; HOWEVER, THEY WERE RESOLVED THROUGH COMPONENT REPLACEMENT, INSTRUMENT TROUBLESHOOTING OR ADDITIONAL CUSTOMER TRAINING. BASED UPON THE INVESTIGATION, IT HAS BEEN DETERMINED THAT THE ARCHITECT ANALYZER, LIST NUMBER 3M74-01, (B)(4) IS PERFORMING AS INTENDED. NO PRODUCT DEFICIENCY WAS IDENTIFIED.
(B)(4). AN INVESTIGATION IS IN PROCESS. A FOLLOW-UP REPORT WILL BE SUBMITTED WHEN THE INVESTIGATION IS COMPLETE. AN INVESTIGATION IS IN PROCESS.
THE CUSTOMER STATED A FALSE REACTIVE ARCHITECT TOXO IGG RESULT WAS GENERATED FOR ONE PATIENT. THE SAMPLE WAS REPEATED AND GENERATED A NON-REACTIVE RESULT. THERE WAS NO IMPACT TO PATIENT MANAGEMENT REPORTED.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | ARCHITECT I2000SR ANALYZER | AUTOMATED IMMUNOASSAY ANALYZER | JJE | ABBOTT MANUFACTURING, INC. |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | ARCH TOXO IGG| ARCH TOXO IGG, (B)(4) |