FDA Adverse Event Malfunction Summary report: N

DASH PORT II

MDR report key: 1932688 · Received December 14, 2010

Report

Report Number
MW5018603
Event Type
Malfunction
Date Received
December 14, 2010
Report Date
December 14, 2010
Manufacturer
GENERAL ELECTRIC
Product Code
MHX
Product Problem
Yes
Report Source
Voluntary report
Reporter Location
OH, US
Reporter Occupation
BIOMEDICAL ENGINEER

Narratives

Description of Event or Problem · 1

THE DOCKING STATION FOR THE DASH SERIES OF MONITORS FROM GE WILL INTERMITTENTLY DROP OFF THE PT CARE NETWORK. THIS PROBLEM LEAVES THE PT UNMONITORED AT A CENTRAL LOCATION. NO ALARMS REPORTING CAN OCCUR. GE'S FIX IS TO ROUTINELY CLEAN THE MONITOR CONTACTS THAT CONNECT TO THE DOCKING STATION. I FEEL THIS IS A POOR DESIGN, A POOR SOLUTION TO THE PROBLEM, AND THIS DESIGN IS A PT SAFETY ISSUE. GE ONLY SENT A LETTER TO THOSE THAT WERE COMPLAINING ABOUT THE PROBLEM. I FELT THE LETTER SHOULD HAVE ALERTED EVERYONE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 DASH PORT II DOCKING STATION MHX GENERAL ELECTRIC DASH PORT II

Patients

Seq Age Sex Outcome Treatment
1 Other