FDA Adverse Event Malfunction Summary report: N

UNICEL® DXC 800 PRO SYNCHRON® CHEMISTRY ANALYZER

MDR report key: 1932654 · Received December 20, 2010

Report

Report Number
2050012-2010-01690
Event Type
Malfunction
Date Received
December 20, 2010
Date of Event
November 19, 2010
Report Date
November 19, 2010
Manufacturer
BECKMAN COULTER INC.
Product Code
JJE
PMA / PMN Number
K042291
Removal / Correction Number
N/A
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NY, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

SAMPLES WERE RAN IN PLASMA TUBES FROM THE AUTOMATION LINE. QC HAD BEEN RUNNING WITHIN ACCEPTABLE ESTABLISHED SPECIFICATIONS PRIOR TO THE EVENT. A FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED AND FLUSHED THE GLUCOSE CUP AND ASSOCIATED TUBING LINES THE DAY BEFORE THE EVENT. THE FSE ALSO REPLACED THE REAGENT SYRINGE PUMP AND SAMPLE SYRINGE. ROOT CAUSE IS UNKNOWN TO DATE.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BCI) REGARDING TWO (2) GLUCOSE (GLU) PATIENT SAMPLES DID NOT MATCH WHEN RUN IN DUPLICATE MODE THAT WAS GENERATED BY THE UNICEL DXC 800 PRO SYNCHRON CHEMISTRY ANALYZER. THE ORIGINAL RESULTS WERE ERRONEOUSLY LOW. THE RESULTS PROVIDED BY THE CUSTOMER ARE SHOWN. THE ERRONEOUS RESULTS WERE NOT REPORTED OUT OF THE LABORATORY. PATIENT TREATMENT WAS NOT AFFECTED IN THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 UNICEL® DXC 800 PRO SYNCHRON® CHEMISTRY ANALYZER CLINICAL CHEMISTRY ANALYZER JJE BECKMAN COULTER INC. DXC 800 PRO NA

Patients

Seq Age Sex Outcome Treatment
1