FDA Adverse Event Malfunction Summary report: N

UNICEL® DXC 800 PRO SYNCHRON® CHEMISTRY ANALYZER

MDR report key: 1932432 · Received December 17, 2010

Report

Report Number
2050012-2010-01601
Event Type
Malfunction
Date Received
December 17, 2010
Date of Event
November 18, 2010
Report Date
November 18, 2010
Manufacturer
BECKMAN COULTER INC.
Product Code
JJE
PMA / PMN Number
K042291
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
GA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE 75% OF ALL PATIENT SAMPLES ARE COLLECTED IN PLASTIC LITHIUM HEPARIN PLASMA TUBES WITH GEL SEPARATOR. 25% OF ALL PATIENT SAMPLES ARE COLLECTED IN SERUM PLASTIC TUBES WITH GEL SEPARATOR. TUBE GEL SEPARATOR MATERIAL WAS FOUND LODGED IN THE MODULAR CHEMISTRY (MC) SAMPLE PROBE AND COLLAR WASH. A FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED AND REPLACED THE MC SAMPLE PROBE AND COLLAR WASH. ALTHOUGH GEL MATERIAL WAS FOUND IN THE HARDWARE, THE ERRONEOUS RESULTS WERE GENERATED AFTER THE GEL MATERIAL WAS REMOVED AND PARTS REPLACED BY THE FSE. ROOT CAUSE IS UNKNOWN AT THIS TIME AND NO OTHER PARTS WERE REPLACED AFTER THE EVENT.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BCI) REGARDING FOUR (4) GLUCOSE (GLUC) PATIENT RESULTS DID NOT MATCH WHEN RAN ON DUPLICATE MODE THAT WERE GENERATED BY THE UNICEL DXC 800 PRO SYNCHRON CHEMISTRY ANALYZER. A RERUN OF THE ORIGINAL SAMPLE WAS PERFORMED ON THE SAME INSTRUMENT PRIOR TO REPORTING THE RESULT. NO ERRONEOUS RESULTS WERE REPORTED OUT OF THE LABORATORY. THE RESULTS, PROVIDED BY THE CUSTOMER. PATIENT TREATMENT WAS NOT AFFECTED IN THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 UNICEL® DXC 800 PRO SYNCHRON® CHEMISTRY ANALYZER CLINICAL CHEMISTRY ANALYZER JJE BECKMAN COULTER INC. DXC 800 PRO NA

Patients

Seq Age Sex Outcome Treatment
1