UNICEL® DXC 800 PRO SYNCHRON® CHEMISTRY ANALYZER
Report
- Report Number
- 2050012-2010-01601
- Event Type
- Malfunction
- Date Received
- December 17, 2010
- Date of Event
- November 18, 2010
- Report Date
- November 18, 2010
- Manufacturer
- BECKMAN COULTER INC.
- Product Code
- JJE
- PMA / PMN Number
- K042291
- Removal / Correction Number
- NA
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- GA, US
- Reporter Occupation
- OTHER
Narratives
THE 75% OF ALL PATIENT SAMPLES ARE COLLECTED IN PLASTIC LITHIUM HEPARIN PLASMA TUBES WITH GEL SEPARATOR. 25% OF ALL PATIENT SAMPLES ARE COLLECTED IN SERUM PLASTIC TUBES WITH GEL SEPARATOR. TUBE GEL SEPARATOR MATERIAL WAS FOUND LODGED IN THE MODULAR CHEMISTRY (MC) SAMPLE PROBE AND COLLAR WASH. A FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED AND REPLACED THE MC SAMPLE PROBE AND COLLAR WASH. ALTHOUGH GEL MATERIAL WAS FOUND IN THE HARDWARE, THE ERRONEOUS RESULTS WERE GENERATED AFTER THE GEL MATERIAL WAS REMOVED AND PARTS REPLACED BY THE FSE. ROOT CAUSE IS UNKNOWN AT THIS TIME AND NO OTHER PARTS WERE REPLACED AFTER THE EVENT.
A CUSTOMER CONTACTED BECKMAN COULTER INC. (BCI) REGARDING FOUR (4) GLUCOSE (GLUC) PATIENT RESULTS DID NOT MATCH WHEN RAN ON DUPLICATE MODE THAT WERE GENERATED BY THE UNICEL DXC 800 PRO SYNCHRON CHEMISTRY ANALYZER. A RERUN OF THE ORIGINAL SAMPLE WAS PERFORMED ON THE SAME INSTRUMENT PRIOR TO REPORTING THE RESULT. NO ERRONEOUS RESULTS WERE REPORTED OUT OF THE LABORATORY. THE RESULTS, PROVIDED BY THE CUSTOMER. PATIENT TREATMENT WAS NOT AFFECTED IN THIS EVENT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | UNICEL® DXC 800 PRO SYNCHRON® CHEMISTRY ANALYZER | CLINICAL CHEMISTRY ANALYZER | JJE | BECKMAN COULTER INC. | DXC 800 PRO | NA |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |