FDA Adverse Event Malfunction Summary report: N

SYNCHRON CX9 ALX

MDR report key: 1932297 · Received December 17, 2010

Report

Report Number
2050012-2010-01549
Event Type
Malfunction
Date Received
December 17, 2010
Date of Event
November 19, 2010
Report Date
November 19, 2010
Manufacturer
BECKMAN COULTER INC.
Product Code
JJC
PMA / PMN Number
K950958
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

PER CUSTOMER, QC PRIOR TO THE EVENT WAS WITHIN THE LAB'S ESTABLISHED RANGE, BUT IF RUN AFTER THE EVENT (BEFORE CALIBRATION), SHOWS THE SAME SHIFT LOW AS PATIENT SAMPLES. A FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED AND REPLACED THE FLOW-CELL AND CL ELECTRODE.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC., (BCI) STATING THAT SYNCHRON CX9 ALX ANALYZER INTERMITTENTLY GENERATES FALSE LOW SODIUM (NA) RESULTS. PER CUSTOMER, THE RESULTS DRIFT LOW IN THE MIDDLE OF THE RUN. CUSTOMER INDICATED THAT REPEAT OF THE SAMPLE GIVES RESULTS APPROXIMATELY 4MMOL/L HIGHER, WHICH IS REPORTED. THE CUSTOMER DID NOT SUPPLY ANY PATIENT RESULTS. LOW NA RESULTS HAVE NOT BEEN REPORTED OUT OF THE LAB. PATIENT TREATMENT WAS NOT AFFECTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 SYNCHRON CX9 ALX CLINICAL CHEMISTRY ANALYZER JJC BECKMAN COULTER INC. CX9 ALX

Patients

Seq Age Sex Outcome Treatment
1