FDA Adverse Event Malfunction Summary report: N

UNICEL® DXC 800 PRO SYNCHRON® CLINICAL SYSTEMS

MDR report key: 1932293 · Received December 17, 2010

Report

Report Number
2050012-2010-01548
Event Type
Malfunction
Date Received
December 17, 2010
Date of Event
November 19, 2010
Report Date
November 19, 2010
Manufacturer
BECKMAN COULTER INC.
Product Code
JJE
PMA / PMN Number
K042291
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
VA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

QC PRIOR TO AND AFTER THE EVENT WAS WITHIN THE LAB'S ESTABLISHED RANGES. A FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED: THE FSE CLEANED AN ELECTROLYTE INJECTION CUP (EIC) AND FOUND A FLAPPER ON VALVE CRACKED. THE FSE REPLACED MULTIPLE PARTS. ALTHOUGH HARDWARE ISSUES WERE ADDRESSED, A CLEAR ROOT CAUSE FOR THIS EVENT HAS NOT BEEN DETERMINED.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC (BCI) STATING THAT THE UNICEL DXC 800 PRO SYNCHRON CLINICAL SYSTEMS INTERMITTENTLY GENERATES FALSE LOW SODIUM (NA) AND FALSE HIGH CHLORIDE (CL) RESULTS. THE NA EXAMPLE, PROVIDED BY THE CUSTOMER, SHOWS THE ORIGINAL NA RESULT OF 128MMOL/L REPEATED AS 130 AND 132MMOL/L, WHICH WAS REPORTED. VERBAL CL EXAMPLES EXCEEDED ASSAY PRECISION. PER CUSTOMER, A CL RESULT OF 115MMOL/L WOULD REPEAT AS 104-107MMOL/L. NO WRONG RESULTS WERE REPORTED OUT OF THE LAB. PATIENT TREATMENT WAS NOT AFFECTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 UNICEL® DXC 800 PRO SYNCHRON® CLINICAL SYSTEMS CLINICAL CHEMISTRY ANALYZER JJE BECKMAN COULTER INC. DXC 800 PRO

Patients

Seq Age Sex Outcome Treatment
1