FDA Adverse Event Malfunction Summary report: N

ACCESS 2 IMMUNOASSAY SYSTEM

MDR report key: 1932246 · Received December 17, 2010

Report

Report Number
2122870-2010-00903
Event Type
Malfunction
Date Received
December 17, 2010
Date of Event
November 15, 2010
Report Date
November 22, 2010
Manufacturer
BECKMAN COULTER INC.
Product Code
JJE
PMA / PMN Number
922823/A007
Removal / Correction Number
N/A
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NC, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

SAMPLE INFORMATION IS NOT AVAILABLE. ALL THREE LEVELS OF TSH QC WERE WITHIN THE CUSTOMER'S ESTABLISHED RANGES PRIOR AND POST THE EVENT. ON (B)(6) 2010, THE CUSTOMER PERFORMED ROUTINE SYSTEM CHECK; BOTH PASSED WITHIN INSTRUMENT SPECIFICATIONS. CUSTOMER TECHNICAL SUPPORT OFFERED SERVICE VISIT; HOWEVER, THE CUSTOMER DECLINED THE SERVICE VISIT. A CLEAR ROOT CAUSE CAN NOT BE DETERMINED FOR THIS EVENT.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BCI) IN REGARDS TO ERRONEOUS ELEVATED TSH RESULT FOR ONE PATIENT GENERATED BY THE ACCESS 2 IMMUNOASSAY ANALYZER THE ORIGINAL SAMPLE WAS REPEATED ON THE SAME UNIT AND LOWER RESULT WAS OBTAINED. THE ERRONEOUS RESULT WAS NOT REPORTED OUT OF THE LABORATORY. THE CUSTOMER DID NOT RECEIVE ANY REPORT OF PATIENT INJURY REQUIRING MEDICAL INTERVENTION OR CHANGE TO TREATMENT ATTRIBUTED OR CONNECTED TO THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ACCESS 2 IMMUNOASSAY SYSTEM DISCRETE PHOTOMETRIC CHEMISTRY ANALYZER JJE BECKMAN COULTER INC. ACCESS 2 N/A

Patients

Seq Age Sex Outcome Treatment
1