FDA Adverse Event Malfunction Summary report: N

ACCESS® 2 IMMUNOASSAY SYSTEM

MDR report key: 1930955 · Received December 17, 2010

Report

Report Number
2122870-2010-00947
Event Type
Malfunction
Date Received
December 17, 2010
Date of Event
November 17, 2010
Report Date
November 17, 2010
Manufacturer
BECKMAN COULTER INC.
Product Code
DHA
PMA / PMN Number
K922823/A007
Removal / Correction Number
N/A
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE CUSTOMER STATED NO ISSUE WITH QC UP TO THE DATE OF THE EVENT. THE CUSTOMER REPORTED THAT THE MOST RECENT SYSTEM CHECK WAS PASSING ALL PORTIONS. SERVICE WAS DISPATCHED, BUT CANCELLED BY THE CUSTOMER AS THEY OWN BIO-MEDICAL ENGINEER THAT WILL VERIFY THE SYSTEM. PER THE CUSTOMER, THE BIO-MEDICAL ENGINEER FOUND THE SAMPLE PROBE TO BE TOO HIGH AND THE SUBSTRATE WAS CONTAMINATED. THE CUSTOMER PERFORMED SUBSTRATE DECONTAMINATION AND MADE ADJUSTMENTS TO THE SAMPLE PROBE. NO DEFINITIVE ROOT CAUSE CAN BE DETERMINED FOR THIS EVENT.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BCI) IN REGARDS TO OBTAINING FALSE POSITIVE BHCG (BETA - HUMAN CHORIONIC GONADOTROPIN) RESULTS ON APPROXIMATELY 5 -6 PATIENTS' SAMPLES GENERATED BY THE ACCESS 2 IMMUNOASSAY SYSTEM. THE SAMPLES WERE REPEATED ON AN ALTERNATE INSTRUMENT AND RECOVERED LOWER RESULTS WITHIN THE NORMAL REFERENCE RANGE. NO ERRONEOUS RESULTS WERE REPORTED OUT OF THE LABORATORY. THE CUSTOMER DID NOT RECEIVE ANY REPORT OF PATIENT INJURY REQUIRING MEDICAL INTERVENTION OR CHANGE TO PATIENT TREATMENT ATTRIBUTED OR CONNECTED TO THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ACCESS® 2 IMMUNOASSAY SYSTEM DISCRETE PHOTOMETRIC CHEMISTRY ANALYZER DHA BECKMAN COULTER INC. ACCESS® 2 N/A

Patients

Seq Age Sex Outcome Treatment
1