FDA Adverse Event Malfunction Summary report: N

VITROS 5,1 FS CHEMISTRY SYSTEM

MDR report key: 1930599 · Received December 16, 2010

Report

Report Number
1319681-2010-00278
Event Type
Malfunction
Date Received
December 16, 2010
Date of Event
November 17, 2010
Report Date
December 16, 2010
Manufacturer
ORTHO-CLINICAL DIAGNOSTICS
Product Code
JJE
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
AZ, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

INVESTIGATION INTO THIS EVENT WAS UNABLE TO DETERMINE A DEFINITIVE CAUSE. RELEVANT DATA LOG FILES WERE ANALYZED AND NO ANALYZER OR REAGENT ERROR WAS IDENTIFIED. IT WAS CONFIRMED THAT THE SAMPLE INVOLVED IN THE EVENT WAS NOT PROCESSED IN ACCORDANCE WITH THE SAMPLE COLLECTION TUBE MANUFACTURER'S RECOMMENDATION. THEREFORE, PRE-ANALYTICAL SAMPLE PROCESSING COULD NOT BE RULED OUT AS A POSSIBLE CONTRIBUTOR. THE ROOT CAUSE OF THIS EVENT IS UNKNOWN.

Description of Event or Problem · 1

THE CUSTOMER OBTAINED A SINGLE NON-REPRODUCIBLE LOWER THAN EXPECTED GLUCOSE RESULT FROM PATIENT SAMPLE USING VITROS GLU CHEMISTRY SLIDES ON THE VITROS 5,1 FS CHEMISTRY SYSTEM. A BIASED RESULT OF THE DIRECTION AND MAGNITUDE OBSERVED MAY LEAD TO INAPPROPRIATE PHYSICIAN ACTION. THE NON-REPEATABLE LOWER THAN EXPECTED VITROS GLU RESULT WAS REPORTED FROM THE LABORATORY. A CORRECTED RESULT WAS ISSUED AND THERE WAS NO ALLEGATION OF PATIENT HARM. THIS REPORT CORRESPONDS TO ORTHO CLINICAL DIAGNOSTICS INC. (B)(4)

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 VITROS 5,1 FS CHEMISTRY SYSTEM CLINICAL CHEMISTRY ANALYZER JJE ORTHO-CLINICAL DIAGNOSTICS

Patients

Seq Age Sex Outcome Treatment
1