FDA Adverse Event
Malfunction
Summary report: N
HEARTSTART MRX
MDR report key: 1930510
·
Received November 30, 2010
Report
- Report Number
- 1218950-2010-02415
- Event Type
- Malfunction
- Date Received
- November 30, 2010
- Report Date
- November 1, 2010
- Manufacturer
- PHILIPS HEALTHCARE
- Product Code
- MKJ
- PMA / PMN Number
- K031187
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- WA, US
- Reporter Occupation
- UNKNOWN
Narratives
Additional Manufacturer Narrative · 1
(B)(4): THE CUSTOMER REPORTED THAT THE UNIT FAILED TO POWER UP. THE UNIT WAS EVALUATED AT PHILIPS, AND THE FAILURE WAS CONFIRMED. MULTIPLE PARTS WERE REPLACED TO RESOLVE THE ISSUE, AND AS A RESULT, WE ARE UNABLE TO DETERMINE THE EXACT CAUSE OF THE FAILURE. THE UNIT PASSED ALL POST-SERVICE TESTING AND WAS RETURNED TO THE CUSTOMER SITE.
Description of Event or Problem · 1
THE CUSTOMER REPORTED THAT THE UNIT FAILED TO POWER UP.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | HEARTSTART MRX | MKJ | PHILIPS HEALTHCARE | M3535A |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |