FDA Adverse Event Malfunction Summary report: N

ONE TOUCH PING GLUCOSE MANAGEMENT SYSTEM

MDR report key: 1930477 · Received November 30, 2010

Report

Report Number
2531779-2010-02634
Event Type
Malfunction
Date Received
November 30, 2010
Report Date
November 2, 2010
Manufacturer
ANIMAS CORP.
Product Code
LZG
PMA / PMN Number
K080639
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
PA, US
Reporter Occupation
UNKNOWN

Narratives

Additional Manufacturer Narrative · 1

THE PUMP WAS RETURNED TO ANIMAS FOR EVAL. THE RESULTS OF THE INVESTIGATION WERE AS NOTED: THE KEYPAD APPEARED TO BE INTACT WITH NO LIFTING OR PEELING OBSERVED, THE "UP/DOWN/CONTRAST" KEYPAD BUTTONS INTERMITTENTLY RESPONDED TO USER INPUT, THE OK KEYPAD BUTTON REQUIRED EXCESSIVE FORCE TO ACTIVATE DURING TESTING, IT WAS OBSERVED THAT THE CONTRAST KEY CONTACT WAS MISALIGNED, THE "UP/DOWN/OK/CONTRAST" KEY CONTACTS BECAME INVERTED WHEN PRESSED AND DID NOT ALWAYS SPRING BACK AND THERE WAS EVIDENCE OF ADHESIVE/CONTAMINATION UNDER ALL THE KEY CONTACTS.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE KEYPAD BUTTON PRESSES DID NOT ACTIVATE DESIRED PUMP FUNCTIONS. REPORTEDLY, THE KEYPAD IS UNRESPONSIVE AND THE OK KEYPAD BUTTON STICKS WHEN PRESSED, OTHER KEYPAD BUTTONS SPRING BACK AS NORMAL AND KEYPAD INTACT. THERE WAS NO ADVERSE EVENT ASSOCIATED WITH THIS COMPLAINT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ONE TOUCH PING GLUCOSE MANAGEMENT SYSTEM NONE LZG ANIMAS CORP. ONE TOUCH PING NA

Patients

Seq Age Sex Outcome Treatment
1