FDA Adverse Event Injury Summary report: N

DRX REVOLUTION MOBILE X-RAY SYSTEM

MDR report key: 19295803 · Received May 12, 2024

Report

Report Number
1317307-2024-00005
Event Type
Injury
Date Received
May 12, 2024
Date of Event
April 13, 2024
Report Date
May 8, 2024
Manufacturer
CARESTREAM HEALTH INC.
Product Code
IZL
UDI-DI
60889978618897
PMA / PMN Number
K191025
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
MA, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

CARESTREAM HEALTH INC. (CSH) HAS INVESTIGATED THIS ISSUE AND IT WAS DETERMINED THAT THIS WAS DUE TO BAD OUTLET AND THE USE OF A NON-APPROVED PLUG. THE CUSTOMER HAD USED AN AFTERMARKET PLUG TIP ON THE CORD REEL AS THIS CUSTOMER IS SERVICED BY A THIRD PARTY (BIOMED). BIOMED DID NOT FOLLOW THE CAUTION WARNINGS OR GUIDANCE FROM THE PREVENTATIVE MAINTENANCE MANUAL AND HARDWARE GUIDE WHICH PROVIDES INFORMATION ON CARESTREAM APPROVED PARTS REPLACEMENT PROCESSES AND PARTS. THE CUSTOMER SITE WAS INFORMED OF THE FINDINGS AND CSH REITERATED TO FOLLOW THE GUIDELINES AND LIST OF APPROVED PARTS. THIS INCIDENT RESULTED IN THE TECH'S THUMB TO BE INJURED (BURN). CARESTREAM HAS BEEN UNABLE TO OBTAIN ADDITIONAL DETAILS REGARDING THE STATUS OF THE TECHNICIAN'S INJURY. THE DRX-REVOLUTION SYSTEM WAS EVALUATED, AND IT WAS CONFIRMED THAT IT WAS FUNCTIONING AS DESIGNED AND INTENDED. THERE ARE NO FURTHER ACTIONS TO BE TAKEN BY CARESTREAM HEALTH INC. RELATED TO THIS ISSUE. THE RISK HAS BEEN MITIGATED AS FAR AS POSSIBLE. CARESTREAM HAS COMPLETED THIS INVESTIGATION.

Description of Event or Problem · 0

ON (B)(6) 2024, CARESTREAM HEALTH (CSH) WAS INFORMED OF AN INCIDENT RELATED TO THE DRX-REVOLUTION PLUS MOBILE X-RAY SYSTEM. THE PLUG ON THE POWER CORD WAS SMOKING WHEN UNPLUGGING THE UNIT FROM AN ELECTRICAL WALL OUTLET RESULTING IN THE TECH TO BURN HER THUMB. NO PATIENT INVOLVEMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
970691 DRX REVOLUTION MOBILE X-RAY SYSTEM DRX REVOLUTION MOBILE X-RAY SYSTEM IZL CARESTREAM HEALTH INC. 60889978618897

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown Other