FDA Adverse Event Malfunction Summary report: N

HEARTSTART MRX

MDR report key: 1924953 · Received December 10, 2010

Report

Report Number
1218950-2010-02529
Event Type
Malfunction
Date Received
December 10, 2010
Report Date
July 26, 2010
Manufacturer
PHILIPS HEALTHCARE
Product Code
MKJ
PMA / PMN Number
K031187
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
PL
Reporter Occupation
UNKNOWN

Narratives

Additional Manufacturer Narrative · 1

(B)(4) 2010, THE LOCAL PHILIPS SUBSIDIARY REPORTED THAT THE DEVICE HAD BEEN SERVICED. THE DEVICE FAILED THE OPCHECK TEST. PER THE SERVICE MANUAL, THE POWER PCA WAS REPLACED. THE DEVICE PASSED ALL TESTING AND WAS RETURNED TO SERVICE. THERE WAS NO REPORTED PT INVOLVEMENT. ON (B)(4) 2010, THE LOCAL PHILIPS REP PROVIDED NEW INFO THAT MAKES THIS COMPLAINT REPORTABLE. THE LOCAL PHILIPS REP VISITED THE CUSTOMER SITE AND COLLECTED THE DEVICE ERROR LOG. THE ERROR LOG WAS FOUND TO CONTAIN SUPPLY VOLTAGE ERRORS AND CHARGE/SHOCK ERRORS. WE WILL CONSIDER THIS TO BE A MALFUNCTION OF THE POWER PCA.

Description of Event or Problem · 1

ON (B)(6) 2010, THE LOCAL PHILIPS SUBSIDIARY REPORTED THAT THE DEVICE HAD BEEN SERVICED. THE DEVICE FAILED THE OPCHECK TEST. PER THE SERVICE MANUAL, THE POWER PCA WAS REPLACED. THE DEVICE PASSED ALL TESTING AND WAS RETURNED TO SERVICE. THERE WAS NO REPORTED PT INVOLVEMENT. ON (B)(6) 2010, THE LOCAL PHILIPS REP PROVIDED NEW INFO THAT MAKES THIS COMPLAINT REPORTABLE. THE LOCAL PHILIPS REP VISITED THE CUSTOMER SITE AND COLLECTED THE DEVICE ERROR LOG. THE ERROR LOG WAS FOUND TO CONTAIN SUPPLY VOLTAGE ERRORS AND CHARGE/SHOCK ERRORS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 HEARTSTART MRX MKJ PHILIPS HEALTHCARE M3535A

Patients

Seq Age Sex Outcome Treatment
1