FDA Adverse Event Malfunction Summary report: N

HEART START XL

MDR report key: 1924790 · Received December 10, 2010

Report

Report Number
1218950-2010-02547
Event Type
Malfunction
Date Received
December 10, 2010
Report Date
November 15, 2010
Manufacturer
PHILIPS HEALTHCARE
Product Code
MKJ
PMA / PMN Number
K001725
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CH
Reporter Occupation
UNKNOWN

Narratives

Additional Manufacturer Narrative · 1

(B)(4): THE CUSTOMER REPORTED THAT THE UNIT FAILED TO CHARGE THE BATTERY. THE UNIT WAS EVALUATED LOCALLY BY A PHILIPS FIELD SERVICE ENGINEER AND THE FAILURE WAS VERIFIED. REPLACEMENT OF THE POWER SUPPLY RESOLVED THE FAILURE. THE UNIT PASSED ALL POST-SERVICING TESTING AND REMAINS AT THE CUSTOMER SITE.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT THE UNIT FAILED TO CHARGE THE BATTERY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 HEART START XL MKJ PHILIPS HEALTHCARE M4735A

Patients

Seq Age Sex Outcome Treatment
1