FDA Adverse Event Injury Summary report: N

CONTOUR

MDR report key: 1923559 · Received December 8, 2010

Report

Report Number
1826988-2010-00832
Event Type
Injury
Date Received
December 8, 2010
Date of Event
January 1, 2010
Report Date
November 23, 2010
Manufacturer
BAYER HEALTHCARE, LLC
Product Code
NBW
Removal / Correction Number
NA
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
NY, US
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

THE ADVOCATE DID NOT HAVE THE CUSTOMER'S PRODUCTS AT THE TIME OF THE CALL SINCE THE CUSTOMER LIVES IN ANOTHER COUNTRY. AS A RESULT, IT WAS NOT POSSIBLE TO OBTAIN PRODUCT INFO OR DETERMINE MANUFACTURER DATE OR THE 510K NUMBER.

Description of Event or Problem · 1

THE ADVOCATE STATED THAT THE CUSTOMER'S CONTOUR METER WAS GIVING LOWER READINGS BETWEEN 100-150 MG/DL SHE STATED THE CUSTOMER'S GLUCOSE WAS TESTED AT THE HOSPITAL AND THE READINGS WERE 300 MG/DL AND HIGHER. THE CUSTOMER WAS HOSPITALIZED FOR 3 DAYS DUE TO HIGH GLUCOSE. NO OTHER INFO WAS PROVIDED ABOUT THE EVENT. THE CUSTOMER LIVES IN (B)(6), SO IT WAS NOT POSSIBLE TO TROUBLESHOOT HIS CONTOUR SYSTEM. NO PRODUCT WILL BE RETURNED. THE METER WAS REPLACED AT THE ADVOCATE'S INSISTENCE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 CONTOUR NBW BAYER HEALTHCARE, LLC NOT PROVIDED NA

Patients

Seq Age Sex Outcome Treatment
1 UNK Hospitalization