FDA Adverse Event Malfunction Summary report: N

UNICEL® DXH 800 COULTER® CELLULAR ANALYSIS SYSTEM

MDR report key: 1923443 · Received December 13, 2010

Report

Report Number
1061932-2010-00268
Event Type
Malfunction
Date Received
December 13, 2010
Date of Event
November 8, 2010
Report Date
November 15, 2010
Manufacturer
BECKMAN COULTER INC.
Product Code
GKZ
PMA / PMN Number
K081930
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
JA
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

CONTROLS WERE NOT RUN BEFORE AND/OR AFTER THE EVENT. SERVICE AS NOT DISPATCHED FOR THIS EVENT. THE ORIGINAL RUN INCLUDED IS CBC. TO RUN A REFLEX, A DIFFERENT TEST (SUCH AS DIFF OR RETIC) MUST BE ORDERED. THE 2ND SAMPLE IS CDR. IT SHOULD BE IMPOSSIBLE TO ORDER A PREDILUTE AND GET A CDR. THEREFORE, THERE WAS NO MULTIPLICATION - THEY ORDERED CDR. SOFTWARE DEVELOPMENT VERIFIED THAT ON A 1.1.3.1 SYSTEM, IT IS IMPOSSIBLE TO RUN A CDR PANEL ON A PREDILUTED SPECIMEN. BASED ON AVAILABLE INFORMATION; EITHER A CDR WAS RE-FLEXED FROM CBC PANEL AND THEN PREDILUTED THE SPECIMEN, OR THE SPECIMEN WAS PREDILUTED AND THEN ORDERED A CDR. IN BOTH INSTANCES THE PREDILX5 MULTIPLICATION IS NOT POSSIBLE. THE ROOT CAUSE OF THIS EVENT IS USER ERROR.

Description of Event or Problem · 1

BECKMAN COULTER INC. (BCI) (B)(6) REPORTED ERRONEOUS LOW CBC RESULTS GENERATED ON UNICEL DXH 800 COULTER CELLULAR ANALYSIS SYSTEM FOR A PATIENT SPECIMEN WHEN THE SAMPLE WAS MANUALLY DILUTED AND ANALYZED IN PRE-DILUTED X 5 MODE ON SINGLE-PRESENTATION. THE CBC RESULTS WERE NOT MULTIPLIED BY FIVE AS EXPECTED. THE ERRONEOUS RESULTS WERE NOT REPORTED OUTSIDE THE LAB. DATA SUBMITTED SHOWS INITIAL SAMPLE WAS RUN IN CBC MODE. THE RERUN RESULTS WERE ERRONEOUSLY LOW AND WERE RUN IN CDR MODE. NO DEATH, INJURY OR CHANGE TO PATIENT TREATMENT AS A RESULT OF THIS INCIDENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 UNICEL® DXH 800 COULTER® CELLULAR ANALYSIS SYSTEM HEMATOLOGY ANALYZER GKZ BECKMAN COULTER INC. DXH 800 N/A

Patients

Seq Age Sex Outcome Treatment
1