FDA Adverse Event Malfunction Summary report: N

SUNQUEST LABORATORY LABACCESS RESULTS WORKSTAT

MDR report key: 1922754 · Received November 12, 2010

Report

Report Number
2029302-2010-00002
Event Type
Malfunction
Date Received
November 12, 2010
Date of Event
October 5, 2010
Report Date
November 10, 2010
Manufacturer
SUNQUEST INFORMATION SYSTEMS
Product Code
JQP
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

ABOUT 129 SITES HAVE BEEN NOTIFIED VIA A (B)(4) AND A CORRECTION IS AVAILABLE IN (B)(4). THERE ARE 22 SITES THAT HAVE ALREADY BEEN CORRECTED. THE (B)(4) NOTICE INCLUDES A RECOMMENDED WORK-AROUND WHICH IS TO TURN OFF AUTO-UPDATE IN SINGLE SPECIMEN VIEW. THIS ADDRESS THE RISK OF THE ISSUE. METHOD: COMPUTER SOFTWARE PROGRAM CODE EVALUATED.

Description of Event or Problem · 1

(B)(6) MAY FILE RESULTS TO THE WRONG PATIENT BY INCORRECTLY COMBINING RESULTS. THIS PROBLEM HAPPENS IN SINGLE SPECIMEN VIEW AND WHEN UPDATE IS ACTIVATED; HOWEVER, IT IS UNCOMMON FOR THIS PROBLEM TO OCCUR DUE TO TIMING OF THE AUTO UPDATE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 SUNQUEST LABORATORY LABACCESS RESULTS WORKSTAT LARS JQP SUNQUEST INFORMATION SYSTEMS

Patients

Seq Age Sex Outcome Treatment
1