FDA Adverse Event Malfunction Summary report: N

ONE TOUCH PING GLUCOSE MANAGEMENT SYSTEM

MDR report key: 1921952 · Received December 7, 2010

Report

Report Number
2531779-2010-02744
Event Type
Malfunction
Date Received
December 7, 2010
Report Date
November 8, 2010
Manufacturer
ANIMAS CORP.
Product Code
LZG
PMA / PMN Number
K080639
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
ID, US
Reporter Occupation
UNKNOWN

Narratives

Additional Manufacturer Narrative · 1

THE PUMP HAS BEEN RETURNED TO ANIMAS FOR EVAL. EVAL REVEALED THAT THE PUMP WAS INTERMITTENTLY NOT RESPONDING TO UP, DOWN AND OK BUTTON PRESSES. THE KEYPAD WAS REMOVED FOR FURTHER INVESTIGATION AND EVIDENCE OF KEYPAD ADHESIVE/CONTAMINATION WAS FOUND UNDER THE KEY CONTACTS. IN ADDITION, THE UP, DOWN, AND OK KEY CONTACTS WERE OBSERVED TO BE INVERTED AND WERE NOT ALWAYS SPRINGING BACK. THE KEYPAD APPEARED TO BE INTACT WITH NO LIFTING OR PEELING.

Description of Event or Problem · 1

THE PT CONTACTED ANIMAS ALLEGING THAT KEYPAD BUTTON PRESSES DID NOT ACTIVATE DESIRED PUMP FUNCTIONS. THE PT CLAIMED THAT THE UP AND DOWN ARROW BUTTONS REQUIRED SEVERAL PRESSES FOR THE PUMP TO RESPOND. THE PT ALSO CLAIMED THAT THE KEYPAD WAS INTACT AND THE DOWN ARROW BUTTON WAS SPRINGING BACK AS NORMAL. THE PT DENIED THAT THE DEVICE WAS EXPOSED TO WATER OR CLEANING PRODUCTS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ONE TOUCH PING GLUCOSE MANAGEMENT SYSTEM INSULIN INFUSION PUMP LZG ANIMAS CORP. ONE TOUCH PING NA

Patients

Seq Age Sex Outcome Treatment
1