EXELTRA PLUS 210 - SINGLE USEHIGH FLUX DIALYZER
Report
- Report Number
- 1423500-2010-06765
- Event Type
- Malfunction
- Date Received
- December 10, 2010
- Date of Event
- October 20, 2010
- Report Date
- October 20, 2010
- Manufacturer
- NIPRO CORPORATION *USD*
- Product Code
- KDI
- PMA / PMN Number
- K030975
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- CA
- Reporter Occupation
- NURSE
Narratives
(B)(4). THE REPORTED CONDITION OF BEING UNABLE TO CLEAR AIR FROM THE DIALYZER COULD NOT BE CONFIRMED NOR REFUTED AS THE IMPLICATED SAMPLE WAS NOT PROVIDED TO THE SUPPLIER FOR EVALUATION. THE LOT NUMBER WAS NOT PROVIDED, SO NO BATCH REVIEW WAS PERFORMED BY THE MANUFACTURING FACILITY. THE ASSIGNABLE CAUSE WAS UNDETERMINED.
(B)(4). ADDITIONAL INFORMATION: THE CUSTOMER REPORTED TO A BAXTER SALES REP THAT THIS ISSUE WAS RELATED TO TRAINING AND NOT RELATED TO A QUALITY DEFECT IN THE PRODUCT.
(B)(4). SAMPLE AVAILABILITY IS UNKNOWN AT THIS TIME. SHOULD ADDITIONAL INFORMATION BECOME AVAILABLE, A FOLLOW UP MDR WILL BE SENT.
THIS COMPLAINT IS A RESULT OF A CUSTOMER CONTACTING BAXTER. THE CUSTOMER REPORTED A COMPLAINT REGARDING ONE EXELTRA PLUS 210 - SINGLE USEHIGH FLUX DIALYZER. THE CUSTOMER STATED THAT THE PATIENTS ARE COMPLAINING THAT THEY CANNOT CLEAR THE AIR FROM DIALYZER. NOTE: THE NURSE REQUESTS TRANSDUCERS TO BE PUSHED INTO THE MACHINE PROPERLY IN ORDER TO AVOID THE AIR ENTRY. THE NURSE ALSO REQUESTS FROM THE PATIENTS TO ENSURE THAT THE RED AND BLUE DIALYSATE HOSES ARE PUSHED INTO THE SIDE OF THE DIALYZER UNTIL A CLICK IS HEARD. FINALLY THE NURSE REQUESTS THE VENOUS AND ARTERIAL LINES TO BE SCREWED IN PROPERLY TO AVOID AIR ENTRY. THE PATIENTS ARE ALSO INSTRUCTED TO ENCIRCLE AWHILE DURING PRIMING WITH ARTERIAL ON THE BOTTOM AND VENOUS ON THE TOP. A FOLLOW UP WAS DONE VIA PHONE CALL; THE CUSTOMER STATED THAT THERE ARE ONLY A FEW PATIENTS THAT ARE HAVING ISSUES WITH THE AIR IN THE DIALYZER. THE CUSTOMER STATED THAT SHE SPOKE TO SALES REP AND HE HAS OFFERED ASSISTANCE AND TIPS TO AVOID AIR IN THE DIALYZER. THE CUSTOMER STATED THAT THEY ARE STILL TRYING TO DETERMINE IF THERE THIS IS A TRAINING ISSUE OR A TECHNICAL ISSUE. THERE WAS NO PATIENT INJURY OR MEDICAL INTERVENTION ASSOCIATED WITH THE COMPLAINT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | EXELTRA PLUS 210 - SINGLE USEHIGH FLUX DIALYZER | DIALYZER, HIGH PERMEABILITY WITH OR WITHOUT SEALED DIALYSATE SYSTEM | KDI | NIPRO CORPORATION *USD* |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |