FDA Adverse Event Malfunction Summary report: N

ACCESS® 2 IMMUNOASSAY SYSTEM

MDR report key: 1920267 · Received December 10, 2010

Report

Report Number
2122870-2010-00878
Event Type
Malfunction
Date Received
December 10, 2010
Date of Event
November 12, 2010
Report Date
November 12, 2010
Manufacturer
BECKMAN COULTER INC.
Product Code
MMI
PMA / PMN Number
K922823/A007
Removal / Correction Number
N/A
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NY, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE SAMPLES WERE COLLECTED IN SST TUBES AND CENTRIFUGED FOR 8 MINUTES AT 3000RPM. PER THE CUSTOMER, QC WAS WITHIN THE ESTABLISHED RANGES PRIOR TO THE ERRONEOUS RESULTS. A FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED ON (B)(6) 2010. FSE CLEANED AND INSPECTED THE INSTRUMENT. THE FSE PERFORMED A HARDWARE PROTOCOL ON THE INSTRUMENT AND ALL VERIFICATION MET SPECIFICATIONS. NO HARDWARE ISSUES WERE NOTED. A CLEAR ROOT CAUSE COULD NOT BE DETERMINED FOR THIS EVENT.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BCI) IN REGARDS TO OBTAINING ELEVATED ACCUTNI (TROPONIN) RESULTS WITHIN THE RISK STRATIFICATION RANGE FOR TWO PATIENTS' SAMPLES THAT WERE GENERATED BY THE ACCESS 2 IMMUNOASSAY SYSTEM. UPON REPEAT THE RESULTS WERE IN THE NORMAL REFERENCE RANGE. NO REPORTS OF DEATH, INJURY, OR CHANGE TO PATIENT TREATMENT HAVE BEEN REPORTED IN CONNECTION WITH THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ACCESS® 2 IMMUNOASSAY SYSTEM DISCRETE PHOTOMETRIC CHEMISTRY ANALYZER MMI BECKMAN COULTER INC. ACCESS® 2 N/A

Patients

Seq Age Sex Outcome Treatment
1