ARCHITECT I2000SR ANALYZER
Report
- Report Number
- 1628664-2010-00473
- Event Type
- Malfunction
- Date Received
- December 10, 2010
- Date of Event
- December 9, 2010
- Report Date
- December 9, 2010
- Manufacturer
- ABBOTT MANUFACTURING, INC.
- Product Code
- JJE
- PMA / PMN Number
- K983212
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- CA
- Reporter Occupation
- MEDICAL TECHNOLOGIST
Narratives
(B)(4). AN INVESTIGATION IS IN PROCESS. A FOLLOW-UP REPORT WILL BE SUBMITTED WHEN THE INVESTIGATION IS COMPLETE.
(B)(4). THE CUSTOMER WAS CONCERNED WITH ASPIRATION AND WASH ZONE ERRORS WITH ERRATIC TROPONIN- I RESULTS BEING GENERATED ON THE ARCHITECT I2000SR ANALYZER. AN ABBOTT TECHNICAL APPLICATION SPECIALIST (TAS) REVIEWED THE MESSAGE HISTORY LOG AND FOUND MANY STAT PROBE OBSTRUCTION ERRORS AND WASH ZONE 2 ASPIRATION ERRORS. THE STAT PROBE HAD NOT BEEN REPLACED SINCE (B)(4) 2010. A REVIEW OF CUSTOMER MAINTENANCE LOGS REVEALED THAT THE LAST MAINTENANCE DOCUMENTATION WAS MADE IN (B)(4) 2010. THE TAS SUGGESTED THE CUSTOMER REPLACE THE STAT PROBE. ABBOTT FIELD SERVICE (FSR) WAS REQUESTED TO REPLACE THE PROBE, CHECK THE INSTRUMENT AND OPTIMIZE INSTRUMENT PERFORMANCE. THE FSR REPLACED THE PROBE TUBING ON PROBE #1 ON WASH ZONE 2. FURTHER INSTRUMENT EVALUATION FOUND THAT THE MOST LIKELY CAUSE OF THE CUSTOMER'S CURRENT ISSUE WAS A WEAK DRAIN VALVE ON WASH ZONE 2 VACUUM VESSEL WHICH CAUSED THE INSTRUMENT ERRORS. THE FSR REPLACED BOTH WASH ZONE 2 VACUUM VESSEL VALVES, AND THE WASH ZONE 2 PROBE TUBE SENSOR. LEAKING WASH ZONE MANIFOLDS WERE ALSO REPLACED. WASH ZONE ASPIRATION TESTS PASSED AND CONTROLS WERE WITHIN RANGE AND THE SYSTEM WAS PERFORMING WITHIN SPECIFICATIONS. A REVIEW OF COMPLAINT TRACKING AND TRENDING METRICS WAS PERFORMED AND IDENTIFIED NO ADVERSE TRENDS IN CONJUNCTION WITH THE COMPLAINT ISSUE CURRENTLY UNDER EVALUATION. THE ARCHITECT SYSTEM OPERATIONS MANUAL (PN 201837-108) JANUARY, 2010 AND THE ARCHITECT STAT TROPONIN-I PACKAGE INSERT ((B)(4)) BOTH CONTAIN INFORMATION TO ADDRESS THE CUSTOMER'S CURRENT ISSUE. REVIEW OF COMPLAINT TRACKING AND TRENDING; FIELD SERVICE INTERVENTION.
THE CUSTOMER STATES THAT ONE PATIENT SAMPLE KNOWN TO BE NEGATIVE FOR TROPONIN-I, GENERATED ARCHITECT STAT TROPONIN-I ASSAY RESULTS IN THE RANGE OF 0.00 TO 0.16 UG/L (N=7) ON THE ARCHITECT I2000SR ANALYZER. THE CUSTOMER USES A TROPONIN-I CUTOFF VALUE OF 0.06 UG/ML. THE CUSTOMER DID NOT HAVE ANY FURTHER PATIENT INFORMATION. ABBOTT CONTROL MATERIALS HAVE BEEN WITHIN SPECIFICATIONS ON ALL RUNS. THE CUSTOMER NOTED THAT THE ANALYZER'S STAT PROBE HAD NOT BEEN REPLACED SINCE JULY 2010. ALSO THE MESSAGE HISTORY LOG OF THE ANALYZER SHOWED STAT PROBE OBSTRUCTION ERRORS. THE CUSTOMER USES LITHIUM HEPARIN IN THE COLLECTION TUBES AND DOUBLE CENTRIFUGES ALL SAMPLES. A SERVICE CALL WAS INITIATED. TO DATE, NO INFORMATION HAS BEEN PROVIDED CONCERNING PATIENT MANAGEMENT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | ARCHITECT I2000SR ANALYZER | AUTOMATED IMMUNOASSAY ANALYZER | JJE | ABBOTT MANUFACTURING, INC. |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | ARCH STAT TROPONIN-I LN: 2K41| ARCH STAT TROPONIN-I LN: 2K41 |