FREESTYLE FLASH
Report
- Report Number
- 2954323-2010-01664
- Event Type
- Injury
- Date Received
- December 10, 2010
- Date of Event
- November 15, 2010
- Report Date
- March 24, 2011
- Product Code
- NBW
- Adverse Event
- Yes
- Report Source
- Manufacturer report
- Reporter Occupation
- OTHER
Narratives
THE METER WITH SERIAL NUMBER (B)(4) WAS RETURNED AND AN INVESTIGATION UTILIZING THE RETURNED METER AND RETAINED TEST STRIP LOT NO: 1001525 HAS DETERMINED THE COMPLAINT IS CONFIRMED. METER DID NOT POWER ON WITH BUTTON DEPRESSION. METER DID NOT POWER ON WITH STRIP INSERTION. BLANK SCREEN WAS OBSERVED. IT WAS ADDITIONALLY NOTED THE SOFTWARE WAS CORRUPTED. ALSO, PLEASE NOTE: ON THE ORIGINAL MDR, IT WAS REPORTED THAT THE CUSTOMER HAD NOTED A BATTERY AND BOOKLET ICON ON THE DISPLAY. THIS IS IN ERROR. THE CUSTOMER NOTED SEEING A BLANK SCREEN ON THE DISPLAY OF THE METER.
THIS IS AN INITIAL REPORT. THE PRODUCT HAS BEEN REQUESTED BACK FOR INVESTIGATION. A FOLLOW-UP REPORT WILL BE SUBMITTED ONCE ADDITIONAL INFORMATION IS OBTAINED.
THE CUSTOMER REPORTED GETTING A BOOKLET AND BATTERY ICON ON THE DISPLAY OF THEIR METER AND AS A RESULT OF BEING UNABLE TO TEST, THEY EXPERIENCED A HYPOGLYCEMIC EPISODE AS THE CUSTOMER WAS INCOHERENT AND DELIRIOUS. THE PARAMEDICS WERE CALLED AND TREATED CUSTOMER ON THE SCENE WITH ORAL AND IV GLUCOSE. THE CUSTOMER WAS NOT TRANSPORTED TO A HEALTH CARE FACILITY AND REPORTEDLY ALSO SELF-TREATED WITH FOOD TO COUNTERACT THE EVENT. THERE WAS NO REPORT OF DEATH OR PERMANENT IMPAIRMENT ASSOCIATED WITH THIS MEDICAL EVENT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | FREESTYLE FLASH | BLOOD GLUCOSE MONITORING SYSTEM | NBW | 0922328 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | Required Intervention |