FDA Adverse Event Malfunction Summary report: N

MEDSELECT ADS SYSTEM

MDR report key: 19183687 · Received April 24, 2024

Report

Report Number
MW5154298
Event Type
Malfunction
Date Received
April 24, 2024
Report Date
April 22, 2024
Manufacturer
ARXIUM INC.
Product Code
NEP
Product Problem
Yes
Report Source
Voluntary report
Reporter Location
MN, US
Reporter Occupation
PHARMACIST
Health Professional
Yes

Narratives

Description of Event or Problem · 0

SOFTWARE FOR MEDSELECT MEDICATION CABINET SYSTEM IS ERRONEOUSLY TRACKING/CHANGING COUNTS IN ITS INTERNAL LOG INCLUDING FOR CONTROLLED SUBSTANCES. THIS IS CAUSING DISCREPANT INFORMATION FOR CONTROLLED SUBSTANCE TRACKING WHEN THE COUNT BY STAFF IS CORRECT. THIS IS REQUIRING EXTENDING TIME FROM STAFF TO CLARIFY, REVIEW AND DECIPHER COUNTS OF CONTROLLED SUBSTANCES. THIS HAS BEEN REPORTED TO ARXIUM WITH NO UPDATES FOR FIXES FOR OVER A YEAR. MOST RECENT EVENT (B)(6) 2024.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
879235 MEDSELECT ADS SYSTEM SYSTEM/DEVICE, PHARMACY COMPOUNDING NEP ARXIUM INC.

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown