FDA Adverse Event Malfunction Summary report: N

UNICEL® DXC 600 PRO SYNCHRON® CLINICAL SYSTEMS

MDR report key: 1917549 · Received December 8, 2010

Report

Report Number
2050012-2010-01512
Event Type
Malfunction
Date Received
December 8, 2010
Date of Event
November 11, 2010
Report Date
November 11, 2010
Manufacturer
BECKMAN COULTER INC.
Product Code
JJE
PMA / PMN Number
K042291
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
WA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

A FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED AND CHECKED THE INSTRUMENT. THE FSE PERFORMED (B)(4) TEST WHICH WAS ACCEPTABLE. TECHNICAL APPLICATIONS WORKED WITH THE CUSTOMER TO TROUBLESHOOT THE ISSUE. THE CUSTOMER IS USING NON-LABORATORY QUALITY FREEZERS WHICH GO THROUGH A FREEZE-THAW CYCLE TO PREVENT ICE BUILDUP. TECHNICAL APPLICATIONS PROVIDED INFORMATION TO THE CUSTOMER ABOUT THE PROBLEMS OF USING FROST-FREE FREEZERS. THE CUSTOMER ENVIRONMENTAL ISSUE MAY HAVE CONTRIBUTED TO THIS EVENT.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BCI) REGARDING FALSELY HIGH TOTAL BILIRUBIN (TBIL) RESULTS GENERATED BY THE UNICEL DXC 600 PRO SYNCHRON CLINICAL SYSTEMS FOR NINE PATIENTS. PATIENT SAMPLES WERE SENT FOR TESTING AT THE REFERENCE LAB AND LOWER RESULTS WERE OBTAINED. BCI AND THE REFERENCE LAB RESULTS ARE SHOWN. THE HIGH TBIL RESULTS WERE NOT REPORTED OUT OF THE LAB. PATIENT TREATMENT WAS NOT AFFECTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 UNICEL® DXC 600 PRO SYNCHRON® CLINICAL SYSTEMS CLINICAL CHEMISTRY ANALYZER JJE BECKMAN COULTER INC. DXC 600 PRO

Patients

Seq Age Sex Outcome Treatment
1