FDA Adverse Event Malfunction Summary report: N

MY LAB BOX HSV 2 TEST KIT

MDR report key: 19142185 · Received April 19, 2024

Report

Report Number
MW5153978
Event Type
Malfunction
Date Received
April 19, 2024
Date of Event
April 4, 2024
Report Date
April 16, 2024
Manufacturer
UNK
Product Code
OQO
Product Problem
Yes
Report Source
Voluntary report
Reporter Occupation
PATIENT
Health Professional
*

Narratives

Description of Event or Problem · 0

I ORDERED AN STD TEST KIT FROM MY LAB BOX WHICH INCLUDES AN HSV 2 TEST. I GOT POSITIVE WITH NO INDEX NUMBER. IT TOOK ME 4 DAYS FOR THEM TO EMAIL ME THE INDEX NUMBER. I THINK THEY HID IT AND ARE BANKING ON CUSTOMERS' IGNORANCE. SEVERAL PEOPLE ON TRUST PILOT HAVE HAD THE SAME EXPERIENCE. THEIR WEBSITE SAYS ONCE YOU TEST POSITIVE FOR HSV 2 THERE IS NO NEED TO RETEST. AFTER READING THE FDA AND CDC WEBSITES AND GOING ON REDDIT DEEP DIVES I LEARNED ABOUT FALSE POSITIVES. THE ASSIGNED PHYSICIAN WAS EAGER TO PRESCRIBE ME MEDICATION AND TOLD ME THE TEST WAS 90% ACCURATE. NOT TRUE. I WAS DEPRESSED AND SUICIDAL FOR 10 DAYS UNTIL I GOT A FOLLOW-UP TEST AT (B)(6) THAT CONFIRMED I DID NOT HAVE HSV2. I DO NOT BELIEVE MY LAB BOX SHOULD BE SELLING THIS TEST AS I HAVE RECENTLY LEARNED THAT IT IS NOT A PART OF THE REGULAR STD PANEL BECAUSE OF THE PSYCHOLOGICAL DAMAGE A FALSE POSITIVE CAN CAUSE. THEY ARE CLEARLY IN IT FOR THE MONEY AND NOT FOR THE CLIENT'S WELL-BEING. I LOST (B)(6) DOLLARS, SLEEP, AND WEIGHT FROM NOT EATING DUE TO THIS MISINFORMATION AND CARELESSNESS. I DO NOT WANT THIS TO HAPPEN TO ANYONE ELSE. PLEASE MAKE THEM REMOVE THIS TEST FROM THEIR WEBSITE ASAP.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1842037 MY LAB BOX HSV 2 TEST KIT HERPES SIMPLEX VIRUS NUCLEIC ACID AMPLIFICATION ASSAY OQO UNK

Patients

Seq Age Sex Outcome Treatment
1 33 YR Female Other UBER BOX