Description of Event or Problem · 0
I ORDERED AN STD TEST KIT FROM MY LAB BOX WHICH INCLUDES AN HSV 2 TEST. I GOT POSITIVE WITH NO INDEX NUMBER. IT TOOK ME 4 DAYS FOR THEM TO EMAIL ME THE INDEX NUMBER. I THINK THEY HID IT AND ARE BANKING ON CUSTOMERS' IGNORANCE. SEVERAL PEOPLE ON TRUST PILOT HAVE HAD THE SAME EXPERIENCE. THEIR WEBSITE SAYS ONCE YOU TEST POSITIVE FOR HSV 2 THERE IS NO NEED TO RETEST. AFTER READING THE FDA AND CDC WEBSITES AND GOING ON REDDIT DEEP DIVES I LEARNED ABOUT FALSE POSITIVES. THE ASSIGNED PHYSICIAN WAS EAGER TO PRESCRIBE ME MEDICATION AND TOLD ME THE TEST WAS 90% ACCURATE. NOT TRUE. I WAS DEPRESSED AND SUICIDAL FOR 10 DAYS UNTIL I GOT A FOLLOW-UP TEST AT (B)(6) THAT CONFIRMED I DID NOT HAVE HSV2. I DO NOT BELIEVE MY LAB BOX SHOULD BE SELLING THIS TEST AS I HAVE RECENTLY LEARNED THAT IT IS NOT A PART OF THE REGULAR STD PANEL BECAUSE OF THE PSYCHOLOGICAL DAMAGE A FALSE POSITIVE CAN CAUSE. THEY ARE CLEARLY IN IT FOR THE MONEY AND NOT FOR THE CLIENT'S WELL-BEING. I LOST (B)(6) DOLLARS, SLEEP, AND WEIGHT FROM NOT EATING DUE TO THIS MISINFORMATION AND CARELESSNESS. I DO NOT WANT THIS TO HAPPEN TO ANYONE ELSE. PLEASE MAKE THEM REMOVE THIS TEST FROM THEIR WEBSITE ASAP.