FDA Adverse Event Malfunction Summary report: N

DA VINCI SP

MDR report key: 19139948 · Received April 18, 2024

Report

Report Number
2955842-2024-13418
Event Type
Malfunction
Date Received
April 18, 2024
Date of Event
March 22, 2024
Report Date
March 22, 2024
Manufacturer
INTUITIVE SURGICAL, INC
Product Code
NAY
UDI-DI
00886874114742
PMA / PMN Number
K182371
Removal / Correction Number
N/A
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
KS
Reporter Occupation
NURSE
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

AN INTUITIVE SURGICAL, INC. (ISI) FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO THE CUSTOMER SITE TO FURTHER INVESTIGATE THE REPORTED EVENT. DURING FIELD EVALUATION, THE FSE CONDUCTED AN INSPECTION AND FOUND ERROR M-02 ON THE INTEGRATED ELECTROSURGICAL UNIT (IESU). THE FSE REPLACED THE IESU TO RESOLVE THE ISSUE. THE SYSTEM WAS TESTED AND VERIFIED AS READY FOR USE. ISI HAS NOT RECEIVED A DA VINCI PRODUCT INVOLVED WITH THIS COMPLAINT TO PERFORM FAILURE ANALYSIS. ADDITIONAL INFORMATION IS BEING GATHERED TO DETERMINE THE CONTRIBUTION OF THE DEVICE TO THE CUSTOMER REPORTED ISSUE.

Additional Manufacturer Narrative · 0

INTUITIVE SURGICAL, INC. (ISI) RECEIVED THE IESU ¿VIO DV GENERATOR INVOLVED WITH THIS COMPLAINT TO PERFORM FAILURE ANALYSIS. THE ERROR M-02-7 ON NEUTRAL PAD ON START WAS CONFIRMED AND REPRODUCED. THE UNIT WAS PLACED ON AN IN-HOUSE SYSTEM AND WAS RUN IN NORMAL MODE. M-02//M-31/M-37 ERRORS APPEARED IN THE ERROR LOG.

Description of Event or Problem · 0

IT WAS REPORTED THAT DURING A DA VINCI-ASSISTED OVARIAN CYSTECTOMY SURGICAL PROCEDURE, THE INTEGRATED ELECTROSURGICAL UNIT (IESU) DISPLAYED REPEATED ERROR M-02. AN INTUITIVE SURGICAL, INC. (ISI) TECHNICAL SUPPORT ENGINEER (TSE) HAD THE CUSTOMER REBOOT THE IESU, BUT THE ISSUE PERSISTED. THE PROCEDURE WAS CONVERTED TO LAPAROSCOPIC SURGERY WITH NO REPORT OF PATIENT INJURY. INTUITIVE SURGICAL, INC. (ISI) FOLLOWED UP WITH THE INITIAL REPORTER AND OBTAINED THE FOLLOWING ADDITIONAL INFORMATION: THE SYSTEM FUNCTIONALITY WAS CHECKED UPON POWERING ON AND THERE WERE NO ISSUES NOTED DURING SET UP OF THE SYSTEM. THE ISSUE OCCURRED BEFORE STARTING THE SURGICAL PROCEDURE. NO INTRA-OPERATIVE OR POST-OPERATIVE COMPLICATIONS WERE IDENTIFIED. IT WAS UNKNOWN IF THE CONVERSION RESULTED IN INCREASING PORT SIZE INCISION OR ADDING ADDITIONAL PORTS PLACED.

Description of Event or Problem · 0

REFER TO H10/H11 FOR FOLLOW-UP INFORMATION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2241535 DA VINCI SP VISION SYSTEM CART NAY INTUITIVE SURGICAL, INC 380941-45 N/A 00886874114742

Patients

Seq Age Sex Outcome Treatment
1 NA Female DA VINCI INSTRUMENTS AND ACCESSORIES.