FDA Adverse Event Malfunction Summary report: N

HEART START XL

MDR report key: 1913746 · Received November 23, 2010

Report

Report Number
1218950-2010-02371
Event Type
Malfunction
Date Received
November 23, 2010
Report Date
October 29, 2010
Manufacturer
PHILIPS HEALTHCARE
Product Code
MKJ
PMA / PMN Number
K001725
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CO, US
Reporter Occupation
UNKNOWN

Narratives

Additional Manufacturer Narrative · 1

(B)(4): THE CUSTOMER REPORTED GETTING A DEFIB FAILURE CYCLE POWER MESSAGE. THE UNIT WAS EVALUATED AT PHILIPS. THE SYMPTOM COULD NOT BE DUPLICATED, HOWEVER, THE ERROR LOG SHOWED MULTIPLE ERROR 10021 ENTRIES SUPPORTING THE DEFIB FAILURE CYCLE POWER MESSAGE. THE CONTROL PCA WAS REPLACED DUE TO THESE ERRORS. THE DEVICE WAS RETURNED TO THE CUSTOMER AFTER PASSING ALL TESTING.

Description of Event or Problem · 1

THE CUSTOMER REPORTED GETTING A DEFIB FAILURE CYCLE POWER MESSAGE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 HEART START XL MKJ PHILIPS HEALTHCARE M4735A

Patients

Seq Age Sex Outcome Treatment
1