FDA Adverse Event Malfunction Summary report: N

PUMP MMT-722NAS PRDGM INS V2.2 SK EN

MDR report key: 1913704 · Received November 23, 2010

Report

Report Number
3004209178-2010-83418
Event Type
Malfunction
Date Received
November 23, 2010
Date of Event
November 4, 2010
Report Date
November 4, 2010
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS MED-REL
Product Code
MDS
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY, IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. THE DEVICE WILL BE RETURNED FOR ANALYSIS AND FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT THE INSULIN PUMP WAS NOT FUNCTIONING AND HAD A FROZEN DISPLAY. TROUBLESHOOTING WAS PERFORMED. THE CUSTOMER STATED THAT THE FROZEN DISPLAY CONTINUED EVEN AFTER THE BATTERY WAS CHANGED AND THE DEVICE WAS RESTED. ADVISED THE CUSTOMER TO REVERT TO HER BACK UP PLAN AND TO CONTACT HER DOCTOR TO RETRIEVE THE BASALS AS WELL AS THE BOLUS WIZARD. NO FURTHER INFORMATION WAS PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 PUMP MMT-722NAS PRDGM INS V2.2 SK EN INFUSION PUMP MDS MEDTRONIC PUERTO RICO OPERATIONS MED-REL MMT-722NAS

Patients

Seq Age Sex Outcome Treatment
1 36 YR