FDA Adverse Event Malfunction Summary report: N

INFINITI VISION SYSTEM OZIL

MDR report key: 1913692 · Received November 12, 2010

Report

Report Number
2028159-2010-02212
Event Type
Malfunction
Date Received
November 12, 2010
Date of Event
October 14, 2010
Report Date
October 14, 2010
Manufacturer
ALCON - IRVINE TECHNOLOGY CENTER
Product Code
HQC
PMA / PMN Number
K082845
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
NURSE

Narratives

Additional Manufacturer Narrative · 1

A COMPANY SERVICE REP EXAMINED THE SYSTEM AND CONFIRMED THE REPORTED SYSTEM MESSAGE IN THE EVENT LOG. THE SOLENOID SPACERS WERE REPLACED AND THE SYSTEM SOFTWARE WAS UPGRADED. THE SYSTEM WAS THEN TESTED AND MET ALL PRODUCT SPECS. (B)(4).

Description of Event or Problem · 1

A CUSTOMER REPORTED THE UNIT WAS DOWN. THE CUSTOMER SERVICE REP REPORTED BECAUSE THE CUSTOMER HAD NOT RETURNED HIS CALL, A VISIT WAS MADE TO THE SITE. THE TECHNICIANS WERE CONTACTED AND REPORTED A SYSTEM MESSAGE HAD BEEN REC'D, WHICH WAS VERIFIED BY THE SERVICE REP IN THE EVENT LOG. ADDITIONAL INFO HAS BEEN REQUESTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 INFINITI VISION SYSTEM OZIL PHACOFRAGMENTATION SYSTEM HQC ALCON - IRVINE TECHNOLOGY CENTER INFINITI OZIL NA

Patients

Seq Age Sex Outcome Treatment
1