FDA Adverse Event
Malfunction
Summary report: N
INFINITI VISION SYSTEM OZIL
MDR report key: 1913692
·
Received November 12, 2010
Report
- Report Number
- 2028159-2010-02212
- Event Type
- Malfunction
- Date Received
- November 12, 2010
- Date of Event
- October 14, 2010
- Report Date
- October 14, 2010
- Manufacturer
- ALCON - IRVINE TECHNOLOGY CENTER
- Product Code
- HQC
- PMA / PMN Number
- K082845
- Removal / Correction Number
- NA
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- TX, US
- Reporter Occupation
- NURSE
Narratives
Additional Manufacturer Narrative · 1
A COMPANY SERVICE REP EXAMINED THE SYSTEM AND CONFIRMED THE REPORTED SYSTEM MESSAGE IN THE EVENT LOG. THE SOLENOID SPACERS WERE REPLACED AND THE SYSTEM SOFTWARE WAS UPGRADED. THE SYSTEM WAS THEN TESTED AND MET ALL PRODUCT SPECS. (B)(4).
Description of Event or Problem · 1
A CUSTOMER REPORTED THE UNIT WAS DOWN. THE CUSTOMER SERVICE REP REPORTED BECAUSE THE CUSTOMER HAD NOT RETURNED HIS CALL, A VISIT WAS MADE TO THE SITE. THE TECHNICIANS WERE CONTACTED AND REPORTED A SYSTEM MESSAGE HAD BEEN REC'D, WHICH WAS VERIFIED BY THE SERVICE REP IN THE EVENT LOG. ADDITIONAL INFO HAS BEEN REQUESTED.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | INFINITI VISION SYSTEM OZIL | PHACOFRAGMENTATION SYSTEM | HQC | ALCON - IRVINE TECHNOLOGY CENTER | INFINITI OZIL | NA |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |