FDA Adverse Event Malfunction Summary report: N

COBAS C 503 ANALYTICAL UNIT

MDR report key: 19135578 · Received April 18, 2024

Report

Report Number
1823260-2024-01202
Event Type
Malfunction
Date Received
April 18, 2024
Date of Event
April 2, 2024
Report Date
April 23, 2024
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JJE
PMA / PMN Number
K191899
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
SF
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THE REAGENT LOT NUMBER WAS 760433. THE EXPIRATION DATE WAS NOT PROVIDED. GENERAL REAGENT ISSUES WERE EXCLUDED AS THE CORRECT RESULT WAS OBTAINED WITH THE SAME REAGENT. THE INVESTIGATION IS ONGOING.

Additional Manufacturer Narrative · 0

THE FIELD SERVICE ENGINEER FOUND THE MAIN WATER PRESSURE WAS OUTSIDE OF SPECIFICATIONS. THE ANALYZER ALARM TRACE SHOWED MULTIPLE ABNORMAL ASPIRATION ALARMS, SAMPLE SHORT ALARMS, AND SAMPLE PIPETTOR ALARMS. THESE ALARMS INDICATE AN ISSUE WITH SAMPLE QUALITY. THE INVESTIGATION DETERMINED THE ISSUE WAS DUE TO PRE-ANALYTICAL HANDLING ISSUES AT THE CUSTOMER SITE. CORRECT PRE-ANALYTIC SAMPLE HANDLING IS WITHIN THE CUSTOMER'S RESPONSIBILITY. THERE IS NO EVIDENCE TO SUGGEST A MALFUNCTION OF THE DEVICE.

Description of Event or Problem · 0

THERE WAS AN ALLEGATION OF A QUESTIONABLE LOW CHOLESTEROL RESULT FROM THE COBAS C 503 ANALYTICAL UNIT. THE INITIAL RESULT WAS 1.23 MMOL/L. THE REPEAT RESULT FROM ANOTHER ANALYZER WAS 5.05 MMOL/L. THE QUESTIONABLE RESULT WAS NOT REPORTED OUTSIDE OF THE LABORATORY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2424639 COBAS C 503 ANALYTICAL UNIT CLINICAL CHEMISTRY ANALYZER JJE ROCHE DIAGNOSTICS

Patients

Seq Age Sex Outcome Treatment
1 42 YR Male