FDA Adverse Event Malfunction Summary report: N

AZURION

MDR report key: 19134157 · Received April 18, 2024

Report

Report Number
3003768277-2024-02314
Event Type
Malfunction
Date Received
April 18, 2024
Date of Event
April 11, 2024
Report Date
June 20, 2024
Manufacturer
PHILIPS MEDICAL SYSTEMS NEDERLAND B.V.
Product Code
OWB
UDI-DI
00884838085268
PMA / PMN Number
K181830
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IS
Reporter Occupation
OTHER
Health Professional
N

Narratives

Additional Manufacturer Narrative · 0

PHILIPS HAS INVESTIGATED THIS COMPLAINT. ACCORDING TO THE ADDITIONAL INFORMATION COLLECTED, THE DEVICE WAS IN DIAGNOSTIC PROCEDURE WHEN THE ISSUE OCCURRED, AND IT GOT DELAYED. THE PHILIPS DISTRIBUTOR REPORTED THAT THE SYSTEM WAS NOT SWITCHED ON AND THERE WAS NO LED INDICATION ON THE PDU CONTROL MODULE. THE DISTRIBUTOR ATTEMPTED TO REPLACE THE PDU (POWER DISTRIBUTION UNIT) FANTRAY, DCPS (DIRECT CURRENT POWER SOURCE) MODULE AND THE PDU CONTROL MODULE, BUT IT DID NOT RESOLVE THE ISSUE. DURING TROUBLESHOOTING, THE DISTRIBUTOR FOUND THAT THERE WAS DEFECTIVE PDU MODULE. THE PHILIPS REMOTE SERVICE ENGINEER (RSE) HELPED THE DISTRIBUTOR TO ORDER THE REQUIRED PARTS AND INSTRUCTED TO FOLLOW PDU CONTROL MODULE REPAIR INSTRUCTIONS WHILE REPLACING THE PDU. TO RESOLVE THE ISSUE, THE DISTRIBUTER REPLACED THE PDU. AFTER THE REPLACEMENT, THE SYSTEM WAS RETURNED TO USE IN GOOD WORKING ORDER. THE CODES WERE UPDATED BASED ON THE INVESTIGATION OUTCOME.

Description of Event or Problem · 0

IT HAS BEEN REPORTED TO PHILIPS THAT THE SYSTEM WOULD NOT POWER ON. THERE WAS NO REPORTED PATIENT OR USER HARM. PHILIPS HAS STARTED AN INVESTIGATION OF THIS COMPLAINT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2288250 AZURION INTERVENTIONAL FLUOROSCOPIC X-RAY SYSTEM OWB PHILIPS MEDICAL SYSTEMS NEDERLAND B.V. AZURION 7 M20 00884838085268

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown