FREESTYLE FREEDOM
Report
- Report Number
- 2954323-2010-01627
- Event Type
- Injury
- Date Received
- December 1, 2010
- Date of Event
- November 12, 2010
- Report Date
- December 1, 2010
- Product Code
- NBW
- Adverse Event
- Yes
- Report Source
- Manufacturer report
- Reporter Occupation
- OTHER
Narratives
THIS IS AN INITIAL REPORT. THE CUSTOMER'S PRODUCT HAS BEEN REQUESTED BACK FOR AN INVESTIGATION. A FOLLOW-UP REPORT WILL BE SUBMITTED ONCE ADDITIONAL INFORMATION IS OBTAINED. IT SHOULD BE NOTED: A FOLLOW-UP CALL WAS MADE TO THE CUSTOMER TO CLARIFY THE DIAGNOSIS AND TREATMENT RECEIVED. CUSTOMER REITERATED THE DIAGNOSIS OF HYPOGLYCEMIA AND TREATMENT WITH INSULIN.
CUSTOMER REPORTED RECEIVING AN UNKNOWN ERROR MESSAGE ON THE DISPLAY OF HIS FREESTYLE FREEDOM BLOOD GLUCOSE METER, THE FIRST TIME HE ATTEMPTED TO USE IT. THE ERROR MESSAGE WAS DISPLAYED ON (B)(6) 2010. CUSTOMER FURTHER REPORTED EXPERIENCING VERTIGO IN THE MORNING. CUSTOMER SELF-PRESENTED TO HIS HEALTHCARE PROVIDER, WAS DIAGNOSED WITH HYPOGLYCEMIA AND REPORTEDLY TREATED WITH 100 UNITS OF NOVOLIN-N INSULIN. CUSTOMER DENIED SELF-TREATING. THERE WAS NO REPORT OF DEATH OR PERMANENT INJURY ASSOCIATED WITH THIS EVENT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | FREESTYLE FREEDOM | BLOOD GLUCOSE MONITORING SYSTEM | NBW | 1020712 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | Required Intervention |