FDA Adverse Event Injury Summary report: N

FREESTYLE FREEDOM

MDR report key: 1912103 · Received December 1, 2010

Report

Report Number
2954323-2010-01627
Event Type
Injury
Date Received
December 1, 2010
Date of Event
November 12, 2010
Report Date
December 1, 2010
Product Code
NBW
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THIS IS AN INITIAL REPORT. THE CUSTOMER'S PRODUCT HAS BEEN REQUESTED BACK FOR AN INVESTIGATION. A FOLLOW-UP REPORT WILL BE SUBMITTED ONCE ADDITIONAL INFORMATION IS OBTAINED. IT SHOULD BE NOTED: A FOLLOW-UP CALL WAS MADE TO THE CUSTOMER TO CLARIFY THE DIAGNOSIS AND TREATMENT RECEIVED. CUSTOMER REITERATED THE DIAGNOSIS OF HYPOGLYCEMIA AND TREATMENT WITH INSULIN.

Description of Event or Problem · 1

CUSTOMER REPORTED RECEIVING AN UNKNOWN ERROR MESSAGE ON THE DISPLAY OF HIS FREESTYLE FREEDOM BLOOD GLUCOSE METER, THE FIRST TIME HE ATTEMPTED TO USE IT. THE ERROR MESSAGE WAS DISPLAYED ON (B)(6) 2010. CUSTOMER FURTHER REPORTED EXPERIENCING VERTIGO IN THE MORNING. CUSTOMER SELF-PRESENTED TO HIS HEALTHCARE PROVIDER, WAS DIAGNOSED WITH HYPOGLYCEMIA AND REPORTEDLY TREATED WITH 100 UNITS OF NOVOLIN-N INSULIN. CUSTOMER DENIED SELF-TREATING. THERE WAS NO REPORT OF DEATH OR PERMANENT INJURY ASSOCIATED WITH THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 FREESTYLE FREEDOM BLOOD GLUCOSE MONITORING SYSTEM NBW 1020712

Patients

Seq Age Sex Outcome Treatment
1 Required Intervention